Investigator - Network Services
About the job
- Be licensed or eligible for licensure as a Private Investigator in Illinois and surrounding states.
- Successfully pass a comprehensive entrance exam following the training program.
- Successfully pass a detailed background check.
- Be willing to travel weekly, stay in hotels periodically, and respond quickly to urgent business needs and last-minute travel opportunities within a multi-state coverage area.
- Manage time effectively to maximize travel opportunities and productivity.
- Maintain organized and accurate travel-related documents, expenses, and receipts in compliance with requirements.
- Be flexible to work varied or irregular hours and days, including nights, weekends, and holidays.
- Have strong interpersonal and communication skills for professional representation in client meetings and interactions.
- Have a valid state-issued driver's license from the state of residency.
- Have a reliable, fuel-efficient vehicle with minimum auto liability insurance.
- Possess or be willing to purchase a laptop computer.
- Have an Associate or Bachelor’s degree in Criminal Justice or a related field.
- Have a background in the military, law enforcement, or quality control/loss prevention.
- Conduct undercover investigations across demographic areas to gather case information and intelligence.
- Establish covert identities and maintain a low profile and confidentiality throughout investigations.
- Collect physical evidence at investigation scenes and preserve it to maintain the chain of custody.
- Document, photograph, catalog, and label evidence, using multiple online computer systems efficiently.
- Maintain accurate records of evidence transactions and prepare detailed reports of investigative activities.
- Summarize findings, statements, and collected evidence, and present findings clearly and concisely.
- Troubleshoot and resolve computer-related issues during evidence processing.
- Coordinate as needed with state, federal, or local law enforcement agencies, legal teams, colleagues, and supervisors.
- Participate in ongoing training and professional development to stay current with investigative techniques and technology.
- Balance a high caseload while adapting to evolving investigative needs.
- Handle unexpected situations and challenges professionally.
- Have strong attention to detail and a commitment to accuracy and quality.
About the company
CoventBridge Group provides global, full-service investigative solutions focused on counter-fraud and risk mitigation for insurers, government entities, and corporate clients. It offers surveillance, SIU and compliance services, claims investigations, counter-fraud programs, plus desktop and social media investigations, record retrieval, and complex international investigations. The company acts as an outsourcing partner, delivering scalable investigative services with a network of over 900 investigators across 100+ countries and SOC 2 Type II data security. It differentiates itself through an end-to-end service suite, international reach, and a history of growth via strategic acquisitions in the UK, Europe, and healthcare fraud programs.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Jacksonville, Florida
Founded
2010
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Simplify's Take
What believers are saying
- The June 26, 2026 partial sale returned about £13.9 million to Harwood investors.
- Command's acquisition validates CoventBridge's insurance operations and technology quality in July 2026.
- USDA SNAP investigations continue under a July 13, 2021 contract through 2026.
What critics are saying
- CMS Midwestern UPIC expired July 18, 2026, exposing immediate renewal and replacement risk.
- Harwood sold CoventBridge's insurance division on June 26, 2026, stripping the main revenue engine.
- Remaining assets sit in Newco, valued modestly and dependent on contract renewals for survival.
What makes Covent Bridge unique
- CoventBridge Integrity Systems now focuses on government and healthcare investigations after July 7, 2026.
- Its remaining platform keeps proprietary integrity technology and 900-plus investigator reach across public-sector programs.
- The firm has long-standing CMS and USDA program-integrity relationships, built since 2016 and 2021.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Company Equity
Professional Development Budget
Conference Attendance Budget
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Legal Services
Employee Discounts
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 5%2 year growth
↑ 5%Michigan Association of Health Plans' 41st Annual Conference. The next frontier of healthcare fraud may not look like the last. As payment models continue to evolve, value-based care is creating new opportunities to improve quality and outcomes - but it is also changing where risk can emerge, how improper activity may be concealed, and what health plans must examine to protect program integrity. Next week, the CoventBridge Integrity Systems team will be onsite at the Michigan Association of Health Plans' 41st Annual Conference, joining health plan leaders and industry partners for important conversations around healthcare policy, operational innovation, compliance, and the future of Michigan's Medicaid and Medicare programs. Be sure to attend its 10-Minute MAHP Partner Showcase Presentation: The New FWA Frontier in Value-Based Care. This showcase will explore how evolving industry trends are creating new investigative challenges - and why connecting data, clinical context, payment activity, and investigative expertise is becoming increasingly important. And while you are there, stop by and meet its team: | Pick up one CoventBridge sock at the registration desk and find its match at its booth. | Visit its candy station, connect with its experts, and continue the conversation.
Command Investigations acquires CoventBridge's insurance division. The deal creates the largest insurance investigations firm in the US, bringing together two national SIU providers backed by private equity. Command Investigations has acquired the insurance division of CoventBridge, creating what the companies describe as the largest insurance investigations firm in the United States. The transaction is the first major acquisition Command has completed since Pittsburgh-based Incline Equity Partners acquired the firm in March 2025 with a stated intent to pursue accelerated M&A - meaning the CoventBridge deal arrives 16 months into that ownership, giving Incline's strategy its first substantial execution. A roll-up story with deep private equity roots. The consolidation logic runs through both sides of the transaction. Command was recapitalised by Monument MicroCap Partners in 2019 and completed eight add-on acquisitions under that ownership before the March 2025 sale to Incline. At the time, Incline said it planned to pursue accelerated mergers and acquisitions to expand Command's offerings and push into adjacent markets. The CoventBridge insurance division acquisition is the clearest signal yet of what that acceleration looks like in practice - a transformational scale deal rather than the tuck-in additions that characterised the Monument era. CoventBridge's insurance division is backed by Harwood Capital and was formed in 2016, growing into one of the better-known names in the US insurance investigations sector. The division serves more than 200 top-tier insurance carriers, third-party administrators and self-insureds, with SIU specialists averaging 15 years of experience and proprietary in-house case management technology. Outside the insurance division, CoventBridge remains one of the largest providers of outsourced investigative services to government health programmes including the Centers for Medicare & Medicaid Services and the US Department of Agriculture, and will continue under Doug Merriman as CEO of CoventBridge Integrity Systems. The combined platform. Command, headquartered in Lake Mary, Florida, delivers surveillance, remote surveillance, desktop intelligence, SIU and compliance, and field investigations through a network of more than 900 investigators across all 50 states. The addition of CoventBridge's insurance division brings enhanced case management infrastructure and international investigator reach across the United Kingdom and select global markets, alongside CommandX, Command's dedicated non-billable quality unit. Seth Markham, president and CEO of Command Investigations, said: "CoventBridge's insurance division earned its reputation through years of relentless investigative work and a team that genuinely takes pride in getting it right on every case; we share that culture. Together, we will offer carriers and claims teams the broadest investigator coverage in the country, technology that makes every engagement faster and more precise, and an investigative standard built to protect their interests." The fraud cost backdrop driving consolidation. The scale-up arrives as fraud remains a persistent drag on the industry's bottom line. The Coalition Against Insurance Fraud's most recent comprehensive study puts total US insurance fraud losses at $308.6 billion a year across all lines, with property and casualty fraud alone accounting for an estimated $90 billion to $122 billion of that figure. That backdrop has fuelled continued demand for outsourced SIU and investigative capacity - a trend that has made national-scale investigations platforms with standardised case management technology and consistent cross-jurisdictional coverage increasingly attractive relative to fragmented regional vendors. The combined Command and CoventBridge insurance division platform is positioned to compete directly for enterprise-level carrier and TPA mandates on that basis. Transition mechanics. Seth Markham will lead CoventBridge's insurance division as part of Command Investigations. The CoventBridge Insurance Investigations mark will be retained during the transition before the business moves to operate fully under the Command name. Both companies said clients should expect uninterrupted service alongside access to a broader pool of investigative resources. Brown Gibbons Lang & Company acted as exclusive financial advisor to CoventBridge in the transaction.
North Atlantic Smaller Companies Investment Trust has announced the partial sale of Coventbridge Group Limited. The transaction will repay a loan note and generate additional proceeds for the trust.
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