Full-Time

Product Manager

Fintech

Confirmed live in the last 24 hours

Workwave

Workwave

201-500 employees

Software solutions for field service management

Venture Capital
Enterprise Software

Compensation Overview

$100k - $120kAnnually

Mid

Remote in USA

Category
Product Management
Product
Required Skills
Product Management
Data Analysis
Requirements
  • Bachelor’s degree in Business, Computer Science, or related field; MBA or relevant certification is a plus.
  • 5+ years of product management experience, with at least 2 years in fintech, payments, or lending-related roles.
  • Experience in vertical SaaS or ERP solutions for field services industries is a plus.
  • Solid understanding of APIs, fintech integrations, and payments infrastructure. Ability to communicate effectively with technical teams and partners.
  • Strong data-driven mindset, with the ability to analyze market trends, customer behavior, and financial metrics to drive product decisions.
  • Proven track record of managing relationships with fintech partners and third-party vendors to deliver financial products and services.
  • Deep empathy for businesses of all sizes in the field services space, with a passion for delivering fintech solutions that solve real-world problems.
  • Ability to travel occasionally as required.
Responsibilities
  • Define and execute the product strategy for embedded fintech solutions, ensuring alignment with the company’s overall mission to enhance field service management.
  • Collaborate with third-party financial technology partners to integrate lending, EWA, and bill pay capabilities into the platform. Evaluate potential partners and manage relationships to deliver high-quality financial products.
  • Own the development of fintech features such as in-platform loans, wage access, and billing/payment processing tools. Work with cross-functional teams, including engineering and design, to bring products to market.
  • Gather customer insights to ensure the fintech products meet the needs of field service businesses, including cash flow management, flexible payment options, and access to credit.
  • Build and manage a product roadmap that prioritizes high-impact fintech integrations, balancing customer needs, market trends, and internal resource allocation.
  • Ensure that all embedded fintech solutions comply with relevant regulations and manage financial risks associated with lending, payments, and wage access as well as different ways of marketing & delivering those services.
  • Monitor and measure the success of fintech products, using KPIs such as user adoption, transaction volumes, customer satisfaction, and revenue impact. Continuously optimize products based on feedback and performance data.
  • Work closely with engineering, sales, marketing, and customer success teams to ensure smooth go-to-market execution, sales enablement, and post-launch support.

WorkWave specializes in software solutions for field service management, catering to businesses that provide services at customer locations, such as pest control, lawn care, and HVAC. Its software suite includes tools for scheduling, dispatching, customer relationship management (CRM), billing, and mobile workforce management, which help clients automate processes, improve efficiency, and enhance customer satisfaction. WorkWave operates on a subscription model, allowing clients to customize their software usage as their business grows. Additionally, it offers specialized services for private equity investors, providing exclusive pricing and dedicated support to optimize investments in the field service sector. The company focuses on continuous improvement and maintains a remote-first work culture to encourage collaboration and creativity among its employees.

Company Stage

Seed

Total Funding

$8.1M

Headquarters

Holmdel Township, New Jersey

Founded

1984

Simplify Jobs

Simplify's Take

What believers are saying

  • WorkWave's Q3 2023 saw a 34% increase in software bookings year over year.
  • The company has best-in-class customer retention rates, crucial for subscription models.
  • New CEO Kevin Kemmerer brings over 30 years of software and private equity experience.

What critics are saying

  • Increased competition from FieldEdge, Housecall Pro, and ServiceTitan may impact market share.
  • The acquisition of TEAM Software may pose integration challenges.
  • Economic uncertainty could affect demand for field service management solutions.

What makes Workwave unique

  • WorkWave offers AI-driven route optimization, unique in the green industry.
  • The company provides flexible financing options through partnerships with Wisetack and YouLend.
  • WorkWave excels in creating tailored solutions for specific verticals with common service components.

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