Account Director
ERM
Account Director
ERM
Global sustainability consultancy for environmental risk
ERM is looking for a Key Client Account Director (Electric Utility) to join us and take ownership of one of ERM’s most strategically important utility relationships in the western United States—an account generating over $20M in annual revenue with significant growth potential in the next 2–3 years.
This is a high-impact leadership role for a commercially driven, client-centric leader who can shape strategy, unlock growth, and deepen executive relationships.
Location: California, preferably, or West Coast.
What Your Impact Is
The Account Director owns the account end-to-end, with full accountability for commercial performance, growth, and delivery outcomes. This role is responsible for shaping and executing an ambition-led growth strategy aligned with both market opportunity and the client’s evolving priorities, while proactively anticipating and addressing delivery or resource constraints through close coordination across operations, service lines, and support functions. Bringing a strong commercial mindset, the Account Director balances competitiveness and innovation with a clear alignment to the client’s strategy and investment agenda. As a senior market-facing leader, they represent ERM with credibility externally, while internally demonstrating strong commercial acumen, leadership capability, and the ability to navigate complex, multi-disciplinary environments to drive sustained success.
What You’ll Bring
This role will require significant account management experience, where you will have demonstrated your sales management skills and ability to handle global client relationships and account teams expertly. Additionally:
BSc/MSc degree or equivalent technical expertise.
10+ years of commercial and key account management experience, including managing large, complex client relationships.
Deep understanding of California and West Coast utility clients and power sector dynamics, including competitors and market drivers.
Proven ability to expand relationships across multiple buying centers and functions.
Action-oriented, assertive, and solutions-focused approach.
Strong use of CRM and networking tools (e.g., Salesforce, LinkedIn, IntroHive) to build and activate client networks.
Demonstrated ability to connect ERM capabilities to client needs, orchestrating cross-service teams to deliver integrated solutions.
Key Responsibilities
Account Strategy & Planning
Develop and maintain a three-year account strategy covering client priorities, growth opportunities, relationship mapping, and target portfolio mix.
Translate strategy into an annual delivery plan with clear revenue pathways (recurring, follow-on, and new opportunities).
Define priority buying centers and maintain accurate stakeholder maps aligned to key market drivers.
Build a strong personal presence with senior client stakeholders as a trusted advisor.
Account Performance & Growth
Deliver against annual sales and revenue targets and drive sustained account growth.
Maintain a strong understanding of the competitive landscape and ERM differentiators to inform winning strategies.
Expand ERM’s footprint by growing relationships, increasing service line penetration, and accessing new buyers.
Lead cross-selling and integrated service delivery across existing and new client stakeholders.
Identify and pursue new opportunities, personally engaging in key pursuits and conversions.
Monitor account performance, track progress against plan, and intervene proactively where needed.
Collaboration & Leadership
Aligning regional, industry, and service line teams to support account priorities and growth initiatives.
Build and lead an engaged account team with clear ownership of goals and relationships.
Foster a community of practitioners across ERM who are invested in the account’s success.
Support senior-level project delivery as needed, particularly in stakeholder management and client engagement.
Develop and activate strategic partnerships that enhance account outcomes.
For theAccount Director, Power position, theanticipatedannual base pay is $174,480 - $223,469 (USD). Actual pay will depend on factors such as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay (casual and fixed term/flex force employees arenot bonuseligible).
We offer a comprehensive benefits package, including paid time off, parental leave, medical, dental, vision, life, disability, AD&D insurance, 401(k) or RRSP/DPSP, and other applicable benefits to eligible employees.
Note: Bonuses, commissions, and other forms ofadditionalcompensation are not guaranteed and subject to the sole discretion of ERM and its policies and procedures.
Who We Are:
As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainabilitychallengesand unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.
At ERM we know that creating a diverse,equitableand inclusive work environment is an essential part of making our companya great placeto build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class expertssupportsclients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technicalexpertisein addressing their environmental, health, safety,riskand social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advanceobjectiveson the ground or at the executive level.
Pleasesubmityour resume and brief cover letter.
ERM does not accept recruiting agency resumes. Please do notforwardresumes to ourjobsalias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.
ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Thank you for your interest in ERM!
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ERM, Environmental Resources Management, provides sustainability consulting to help businesses manage environmental, health, and safety (EHS) risks and expand responsible practices. Its services span strategy development, risk assessment, compliance, data analytics, and program implementation for environmental, social, and governance (ESG) goals. The company works by partnering with clients to identify EHS risks, design practical programs, set metrics, and deploy changes across operations, supply chains, and facilities, often leveraging technology and industry benchmarks. ERM differentiates itself through its global, pure-play focus on sustainability with deep, regionally diverse expertise and a track record of growth via acquisitions, supported since 2021 by majority ownership from KKR. Its goal is to help organizations improve their sustainability performance, meet regulatory and stakeholder expectations, and create long-term value for both the business and the wider environment.
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