Salary Range: 45000 to 70000 (Currency: USD) (Pay period: per-year-salary)

What You’ll Do

• Support Leadership & Operations: Assist the General Manager in overseeing sales, operations, and team management while fostering a positive environment for staff and guests.                     
• Sales & Lead Generation: Manage the sales process, including site presentations, onboarding, and lead generation through approved channels.                  
• Guest & Staff Relations: Build strong relationships with guests and employees through open communication and exceptional service.                    
• Operational Compliance: Ensure adherence to all site processes, including guest orientations, inquiries, account management, and maintenance procedures.                
• Manager on Duty (MOD): Step in as needed to oversee daily operations and enhance the guest experience.            
• Policy & Safety Enforcement: Uphold company policies to maintain a safe and enjoyable environment.                        
• Marketing & Engagement: Assist with external lead generation and internal programs such as events, competitions, and loyalty initiatives.                          
• KPI Monitoring & Reporting: Track and analyze key performance indicators to drive business performance.                           
• Sales Targets: Meet and exceed daily, weekly, and monthly sales goals.                       
• Customer Issue Resolution: Address and resolve customer complaints efficiently while coordinating with HQ when necessary.                        
• Team Oversight & Training: Support hiring, onboarding, training, scheduling, and staff performance management.                          
• Process Audits: Conduct regular audits to ensure operational efficiency and compliance.             
• Site Maintenance: Maintain cleanliness and organization across all facilities.                 
• Policy Adherence: Enforce company policies, procedures, and standards.                
• Other Duties: Perform additional tasks as assigned by leadership.    

What You Need

• Strong work ethic with a professional demeanor, excellent customer service skills, and integrity.                 
• Desire and ability to effectively work in a fast-paced, dynamic team environment.          
• Must have the ability to multi-task, manage guest and staff concerns, and hold others professionally accountable.                
• Understand foundational Key Performance Indicators (KPIs) including, but not limited to, revenue, ordering, inventory, payroll, cost controls, and facilities maintenance.           
• Must have the ability to work a flexible schedule, including evenings and/or weekends.       
• Ability to work independently and utilize discretionary judgment in decision-making.          
• Experience with planning and coordinating logistics in an efficient and cost-effective mannerCompliance with the brand.             
• Experience and knowledge of the golf industry.             
• Practical administrative skills and experience with Microsoft Office products.       
• Minimum 1-2 years experience in a management position.        

Salary

• Location: Richardson, Texas (North Dallas)
• Salary: $45,000-$55,000. $70k OTE 
• This is a full-time, long-term position. 
• The position is immediately available.