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StepStone Hospitality

Manages hotels and restaurants for property owners

Barista

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USAIn-person

About the Job

Requirements

  • Must have comprehensive knowledge of all hotel departments and functions.
  • Must know applicable federal, state, and local health, safety, and legal regulations.
  • Must have strong mathematical and computer skills.
  • High school education is preferred; relevant training and experience are required.
  • Must be able to obtain any required licenses or certificates in a timely manner.

Responsibilities

  • Greet guests according to StepStone and hotel standards, anticipate and address their needs, assist individuals with disabilities, and thank them with genuine appreciation.
  • Provide consistent quality beverages and food products by following recipe and presentation standards.
  • Follow health, safety, and sanitation guidelines for all products.
  • Handle guest transactions in the outlet and room services, close out the register, balance shift cash, and keep cash funds secure.
  • Complete opening and closing duties, including setting up supplies and tools and cleaning equipment and work areas.
  • Bus coffee cart areas and tables.
  • Set up, stock, and maintain work areas.
  • Check with guests to ensure service and food quality meet StepStone and hotel standards.
  • Notify the manager immediately of guest complaints.
  • Follow all safety rules and procedures.
  • Assist service personnel with duties as requested.
  • Follow all cash-handling procedures.
  • Use the point-of-sale system accurately.

Desired Qualifications

  • One year of barista experience is a plus.
  • CPR and first-aid training are preferred.
  • Additional language ability is preferred.

About the Company

StepStone Hospitality

Manages hotels and restaurants for property owners

StepStone Hospitality manages full-service and select-service hotels and restaurants for private and institutional owners. It takes on independent hotels as well as properties affiliated with major hotel brands, and the company works across hotels, resorts, and destination dining in U.S. hotel markets. Its operating business includes property management, food-and-beverage development, and asset management. StepStone also advises on rebranding and oversees hotel renovation or development projects, linking guest-facing operations with property investment priorities. Founded in 2009, StepStone Hospitality is headquartered in Providence, Rhode Island.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Providence, RI
Founded
2009

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