Building Supervisor

About the Opportunity

Job Summary:

The Building Supervisor is responsible for maintaining a safe, secure, and welcoming environment for students, employees, and visitors. This position oversees front-desk access control, monitors building entry and exit, conducts routine security checks, and supervises student employees assigned to front-desk duties. The Building Supervisor serves as a visible point of contact at the building’s front desk and ensures that established building access and security procedures are consistently followed.

Essential Responsibilities:

• Monitor and manage access to the building through the front desk.
• Verify identification, authorization, or other credentials as required before permitting access.
• Maintain awareness of individuals entering and exiting the building.
• Provide a professional and helpful first point of contact for students, employees, visitors, and guests.
• Maintain accurate access, incident, and other required logs.
• Respond appropriately to questions, concerns, and unusual or unauthorized access attempts.
• Follow established procedures for after-hours access and restricted areas.
• Conduct routine walkthroughs of the building to ensure doors, entrances, and other designated access points are properly secured.
• Check that exterior and designated interior doors are locked and functioning properly.
• Identify and report security concerns, damaged locks, doors, alarms, lighting, or other facility issues.
• Monitor for unusual activity and promptly escalate security or safety concerns to the appropriate emergency personnel.
• Ensure front-desk and security operations remain adequately staffed during assigned hours.
• Perform other related duties as assigned.

Qualifications:

• High school diploma or equivalent required; additional experience in security, facilities management, or a related field preferred.
• Previous experience in building operations, security, front-desk services, customer service, or a related role preferred.
• Ability to follow established building access, security, and emergency response procedures.
• Strong observational skills and the ability to recognize, assess, and report unusual activity or potential safety and security concerns.
• Excellent communication and interpersonal skills, with the ability to interact professionally and respectfully with students, employees, visitors, and guests.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations with discretion and professionalism.
• Ability to maintain accurate records, logs, and incident reports.
• Ability to supervise, guide, and provide direction to student employees and ensure front-desk responsibilities are carried out appropriately.
• Basic computer skills and the ability to learn and use access control systems, communication tools, and other relevant technology.
• Ability to conduct routine building walkthroughs and check doors, entrances, and other designated access points.
• Ability to work assigned shifts, including evenings, weekends, or holidays, as required by operational needs.
• Commitment to maintaining a safe, secure, inclusive, and welcoming environment for all building occupants and visitors.

Work Schedule:

• Expected work hours are between 8:00 p.m. and 12:30 a.m.
• Weekend shifts may vary based on building operational needs and staffing requirements.
• Flexibility to work evening and weekend hours is required.

Position Type

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

This job is for a current or anticipated job vacancy.

Pay Rate: