Automotive Service Advisor/Writer
The Faulkner Automotive Group
Automotive Service Advisor/Writer
The Faulkner Automotive Group
Family-owned automotive group operating multiple dealerships
The Faulkner Automotive Group · Lancaster, United States · Full-time · Posted 2026-10-12
Workplace: on_site
Department: Service
The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Automotive Service Advisor to join our team at BMW Lancaster! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 60+ Best Places to Work Awards.
Automotive Service Advisor Benefits, include:
As a Service Advisor, you are the first point of contact for all customers bringing their vehicle in for service. It is your job to greet the customer and take them through the repair process in a smooth, professional manner! The process begins by doing a walk around of the vehicle, gathering vehicle information and listening to the customer explain any issues so you can better understand the problem.
Automotive Service Advisor Requirements
Valid driver’s license
Vehicle repair or service experience preferred
Customer service experience preferred
About Faulkner
The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.
Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.
Apply at The Faulkner Automotive Group
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Family-owned automotive group operating multiple dealerships
The Faulkner Automotive Group is a family-owned network of Pennsylvania car dealerships that has grown since 1932. It sells new and pre-owned vehicles, offers vehicle service and parts, and provides financing and trade-ins across multiple brands such as BMW, Chevrolet, Cadillac, and Subaru. The group differentiates itself with a long-running family leadership, steady organic growth, and a local, multi-brand experience in one region. Its goal is to preserve the Faulkner family legacy while delivering reliable vehicles and services to customers across Pennsylvania without going public or pursuing aggressive acquisitions.
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