Senior Field Engineer

**Candidate MUST be located in, near or within commutable distance of the Stamford, CT Area**

At Coretelligent, we take ownership of the technology our clients rely on every day.

We partner with growing, highly regulated organizations that need secure, dependable IT environments built to scale. Our role goes beyond support. We bring structure, clarity, and accountability to complex technology landscapes so leaders can move forward with confidence.

Over the past several years, Coretelligent has entered a new chapter. We have strengthened our leadership team, modernized our service delivery, and sharpened our focus on long-term client outcomes. Our work spans managed IT, cybersecurity, cloud, and strategy, delivered through a model designed for consistency, transparency, and trust.

We are building a team of professionals who care deeply about quality, ownership, and continuous improvement. If you value clear expectations, thoughtful collaboration, and work that genuinely matters to the businesses you support, you will feel at home here

What We’re Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. As a Senior Field Engineer, you'll serve as the primary technical, on-site, resource supporting a key client environment, delivering hands-on engineering, proactive system management, and trusted technical guidance in a fast-paced Managed Services (MSP) environment.

This is a highly visible, client-facing role where you'll partner closely with client stakeholders and internal teams to maintain, optimize, and modernize complex Microsoft environments. The ideal candidate is technically strong, proactive, and thrives in building trusted partnerships while delivering exceptional service.

Stamford, CT | Exempt | Reports to Field Services Manager

What You’ll Do:

• Serve as a senior technical resource supporting one or more client environments, delivering hands-on engineering, troubleshooting, and infrastructure support.
• Administer and support Microsoft technologies, including Microsoft 365, Entra ID, Intune, Azure, and other modern cloud services.
• Manage identity, endpoint, and cloud environments, ensuring security, compliance, and operational best practices.
• Troubleshoot and resolve complex issues across servers, endpoints, cloud platforms, networking, and enterprise applications.
• Support and maintain core infrastructure, including Windows Server, virtualization, networking, storage, and cloud-based environments.
• Lead or contribute to infrastructure deployments, technology refreshes, migrations, and other client-facing engineering initiatives.
• Perform proactive system administration, health checks, patching, lifecycle planning, and environment optimization to improve reliability, security, and performance.
• Partner directly with client stakeholders to understand business needs, provide technical guidance, and recommend infrastructure improvements.
• Collaborate with Service Desk, Project Engineering, Professional Services, and other cross-functional teams to deliver successful client outcomes.
• Maintain accurate technical documentation, system configurations, and environment records to support operational excellence.
• Mentor junior engineers, provide technical guidance, and serve as an escalation point for complex technical issues.
• Participate in an on-call rotation, providing after-hours support for critical incidents and ensuring timely resolution of high-priority client issues.
• Stay current on emerging technologies and industry best practices to continuously improve client environments and service delivery.

What You Bring to the Table:

• 5+ years of experience in IT support, systems engineering, or Managed Services (MSP) environments.
• Strong hands-on experience with Microsoft Entra ID, including Identity and Access Management.
• Advanced experience administering Microsoft Intune, including device management, policy creation, and compliance.
• Strong knowledge of Microsoft 365, including Teams and Exchange Online.
• Experience supporting Microsoft Azure, including virtual machines, core services, and cloud infrastructure management.
• Azure Administrator Associate (AZ-104) certification preferred.
• Experience supporting mid-sized environments of 200+ users, preferably in a client-facing MSP environment.
• Strong troubleshooting skills across endpoints, identity, Microsoft cloud technologies, networking, and infrastructure.
• Ability to balance reactive support with proactive system improvements and long-term planning.
• Excellent communication skills with experience partnering directly with client stakeholders.
• Proven ability to work independently while collaborating effectively with engineering and service delivery teams.

What We Bring to the Table:

Salary Range

The reasonably expected annual base compensation range for this position is $110,000 - $130,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws.

Bonus Eligibility

This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans.

Benefits

Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.

Equal Opportunity and Accessibility Commitment

Coretelligent is an Equal Opportunity employer committed to diversity, equity, and inclusion. We welcome qualified applicants of all races, ethnicities, religions, ages, sexual orientations, gender identities, socioeconomic statuses, and more. Our focus is on creating an inclusive workplace where diversity is valued beyond compliance, ensuring that every team member feels respected, supported, and empowered to be their authentic selves.

We extend our dedication to accessibility and inclusivity to our remote workforce. In alignment with the Americans with Disabilities Act (ADA), we are committed to providing reasonable accommodations to enable individuals with disabilities to effectively perform their job duties in a remote setting. Applicants needing accommodations for the application or interview process are encouraged to reach out to [email protected] for necessary arrangements.

Recruitment Process & Candidate Privacy:

Coretelligent is committed to a fair and transparent hiring process. As part of this, we use AI-assisted tools to support interview note-taking and documentation. These tools are used solely to assist our team and do not evaluate candidates or make hiring decisions. All candidate assessments and final decisions are made by our hiring team.

We are committed to using technology responsibly and maintaining an equitable process. If you prefer not to have AI-assisted note-taking during your interview, please let us know and we are happy to accommodate.

In compliance with the Colorado Anti-Discrimination Act (CADA), we do not request or consider age or age-adjacent information (such as graduation dates) during the hiring process. We encourage all qualified individuals to apply, regardless of age.

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA); please review our CCPA Notice for California Residents here for more information on how we collect and use your personal information.

Additional Information:

E-Verifywww.dhs.gov/E-Verify

For information about the right to work, click here for English or here for Spanish.

E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce. 

As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.