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SolarWinds

IT infrastructure management and observability software

Senior Director - Product Management, Database Business Unit

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 10 years of product management experience, including at least 5 years leading product teams and experience managing managers or senior individual contributors in a distributed organization.
  • Demonstrated ownership of a software portfolio or business line, with accountability for revenue, retention, and investment decisions rather than only feature-level roadmap ownership.
  • Deep domain experience in databases, data platforms, or database/application performance management, including familiarity with relational and cloud database internals such as query execution, wait states, indexing, and performance tuning, and credibility with a DBA audience.
  • Experience in observability, monitoring, IT operations management, or enterprise infrastructure software; experience shipping both self-hosted and SaaS products is strongly preferred.
  • Demonstrated fluency with artificial intelligence and machine learning applied to products, including large language model and agentic capabilities, anomaly detection, evaluation methods, and enterprise trust, cost, and governance considerations.
  • Hands-on use of artificial intelligence tooling in the product management workflow, with concrete examples of how it changed team speed or decision-making quality.
  • Experience partnering with engineering in AI-assisted or AI-driven development models, including AI-Driven Development Lifecycle, spec-driven development, or equivalent, and understanding how product artifacts and quality gates must change to support them.
  • Track record of translating a market point of view into a shipped roadmap and measurable commercial results.
  • Bachelor’s degree in a technical discipline or equivalent practical experience.
  • Willingness to travel up to 20% for customer, partner, and industry engagements.

Responsibilities

  • Own the multi-year strategy and roadmap for the database portfolio across self-hosted and SaaS delivery, spanning SQL Server, Oracle, PostgreSQL, MySQL, Db2, SAP ASE, and cloud-native and NoSQL platforms.
  • Define the portfolio thesis, including where to differentiate, integrate, partner, or sunset, and make trade-offs explicit and defensible to the executive team.
  • Drive the convergence strategy that brings database-domain capability into the broader SolarWinds Observability platform while preserving the capabilities valued by DBAs.
  • Own portfolio business outcomes with business-unit leadership, including annual recurring revenue growth, net revenue retention, adoption and expansion, pricing and packaging, and margin.
  • Build and defend investment cases for new initiatives through sizing, competitive analysis, and buy/build/partner evaluation, and present recommendations to executive staff.
  • Establish evidence-driven discovery through customer advisory boards, THWACK community engagement, win/loss analysis, telemetry, and direct DBA immersion.
  • Set and evangelize a point of view on how artificial intelligence changes database management, including agentic troubleshooting, natural-language query and performance analysis, autonomous tuning recommendations, anomaly detection, and predictive capacity and cost optimization.
  • Define the SolarWinds position on AI readiness for data estates and translate it into shipped capability.
  • Establish the product AI trust framework, including explainability, guardrails on write and remediation actions, data residency and privacy, model transparency, and human-in-the-loop boundaries.
  • Represent SolarWinds externally with analysts, at industry and data platform events, in the THWACK community, and with strategic customers, and bring market signals into the roadmap.
  • Partner with Product Marketing to translate the AI point of view into positioning, packaging, monetization models, and field enablement.
  • Use artificial intelligence to synthesize customer and support signals, mine product telemetry, accelerate competitive and market research, draft and pressure-test requirements, and prototype concepts before committing engineering capacity.
  • Build the AI operating model for the product organization, including tooling, prompts and agents, evaluation habits, and quality bars.
  • Coach the team on where AI accelerates work and where it must not replace direct customer contact, domain reasoning, or accountability for outcomes.
  • Measure product-management practice improvements, including cycle time from insight to validated requirement, and demonstrate compounding improvement.
  • Partner with engineering leadership to operate an AI-Driven Development Lifecycle in which intent, specifications, and acceptance criteria are primary execution artifacts rather than hand-written tickets.
  • Write precise product intent and specifications that support agentic planning, implementation, and test generation while preserving human decision rights and review authority.
  • Work with engineering to adapt planning cadence, definition of done, and quality gates for AI-assisted delivery, including validation, security review, and customer verification.
  • Maintain product-organization accountability for outcomes, ensuring delivery velocity produces customer value and measurable business results.
  • Collaborate with UX, architecture, QA, support, and security to deliver releases meeting SolarWinds Secure by Design standards.
  • Lead, hire, and develop a geographically distributed team of product managers; set expectations, raise the craft standard, and build a bench of future product leaders.
  • Create a culture of accountability, customer focus, and intellectual honesty in which data settles disagreements.
  • Align Engineering, Product Marketing, Sales, Customer Success, Support, and Finance around a single portfolio plan.
  • Support strategic sales and renewal opportunities as executive product sponsor, and equip the field with the narrative, proof points, and roadmap transparency needed to win.
  • Communicate portfolio strategy, progress, and risk to executive leadership.

Desired Qualifications

  • Experience shipping both self-hosted and SaaS products.
  • An advanced degree.
  • Prior experience as a database administrator, data platform engineer, or database consultant.
  • Experience integrating an acquired or standalone product into a broader platform.
  • Established presence in the data platform community through speaking, writing, or open-source contribution.
  • Experience with usage-based or consumption pricing models for observability or data products.

About the Company

SolarWinds

IT infrastructure management and observability software

SolarWinds provides IT management and observability software that helps organizations monitor and manage their networks, systems, databases, and applications across on-premises, cloud, and hybrid environments. Its SolarWinds Platform collects performance data from devices and services and presents dashboards, alerts, and automated workflows to detect issues and guide resolutions. It differentiates itself with a single, unified platform that spans network, systems, apps, and IT service management, with strong multi-cloud support and a broad partner ecosystem. Its goal is to help IT teams and MSPs prevent outages, optimize performance, and maintain security and compliance across large, diverse environments.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Austin, TX
Founded
1999

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