Residential Property Porter

Overview 

Rose Associates is a recognized market leader in multifamily and mixed-use real estate. Based in New York City, we own, develop and operate leading properties in urban markets from Philadelphia to Boston and across all residential asset classes, including market, regulated, workforce and affordable housing. Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations. We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets. We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of more than 30,000 units across some 250 properties in the most challenging housing markets in the country. For the past three years, Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform (peer group of firms with 10-30,000 units being surveyed). 

Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity. Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry. As we expand across the Northeast, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! 

We are seeking a highly motivated and customer-focused Residential Property Porter to join our vibrant team and contribute to the overall satisfaction and well-being of our residents. 

Essential Job Functions 

• Maintain the property’s aesthetic appeal and perform routine tasks on a daily, weekly, and monthly basis, encompassing activities such as vacuuming, cleaning, and meticulously detailing common areas, including hallways, lobbies, and recreation spaces, outdoor grounds and landscaping clean and well-maintained.
• Assist in snow and ice removal during inclement weather and put out / remove rain mats to ensure safe pathways for residents.
• Collect and dispose of trash from common areas and ensure proper recycling procedures are followed.
• Work closely with maintenance staff to address minor repairs, painting, water intrusion cleanup, minor damage and other related service requests. 
• Clean out vacant units to prepare for apartment turns.
• Provide excellent customer service to residents, responding to inquiries and addressing concerns in a timely and professional manner, and cover front desk / concierge staff and deliver packages to tenants as necessary.
• Comply with workplace safety and OSHA regulations. 
• Must be present on-site and be able to move throughout the building to address building related matters and meet with tenants, staff, vendors and visitors. 
• Ability to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs and lifting and moving large or heavy objects in excess of 50 pounds. 
• Must be comfortable with exposure to varying environmental climates and circumstances.
• Ability to perform the essential duties and responsibilities of the position in residential environments where domestic pets are routinely present. Employees are required to work in common areas, lobby areas, building offices, amenity spaces, and occupied residential apartments where pets may be present while carrying out the responsibilities of their position. Depending on the role, these responsibilities can include responding to resident requests and work orders; providing concierge and resident services; entering apartments; conducting inspections; performing maintenance, repairs, and other handyperson duties; managing building operations; supervising or coordinating building staff, vendors, and contractors; responding to emergencies; and performing other resident management and property-related responsibilities. The ability to perform the essential functions of the position in areas where domestic pets are present, including occupied residential apartments, is an essential requirement of employment for positions requiring such work.

Qualifications 

• High School diploma or equivalent and / or previous experience in a similar role is preferred.
• Ability to operate and maintain landscaping and maintenance equipment.
• Strong communication and interpersonal skills.
• Must be able to work a flexible schedule to include days, nights, weekends, holidays.
• Work authorization (required)

Hourly Pay Rate - $23.0819

Beware of Recruitment Fraud: We are committed to protecting job seekers from recruitment fraud. Please be aware that all official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at [email protected].