Full-Time
GUCCI Client Advisor
Posted on 12/13/2025
Kering
10,001+ employees
Global luxury group managing multi-brand houses
No salary listed
Brisbane QLD, Australia
In Person
 Retail (1) |
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- Previous experience in a similar role, ideally from a high volume retail or service based industry preferably in the luxury environment
- Customer service orientated attitude, driven by sales and meeting and exceeding KPIs and targets
- Ability to work dynamically in a high-volume environment
- Time management and prioritizing skills
- High attention to detail and a strong, professional work ethic
- Proficiency in using technology and/or learning about updated technologies
- Proficiency in Outlook/Excel/Word/PowerPoint
- Exceptional written and verbal communication skills
- Proactively meet all commercial sales targets and KPIs, including but not limited to Clientelling KPIs, SPT (Sales Per Transaction), UPT (Units Per Transaction), AUR (Average unit retail), Cross Selling and Conversion as outlined by your management team
- Generate, maintain and grow a clientele base by active engagement
- Provide excellent client service with active client engagement and regular communication as per GUCCI Service Standards
- Proactively follow up on client enquiries and requests, including after sales services
- Provide exceptional personalized service standards transmitting the brand passion, suggestions and alternatives, as well as anticipating future needs of the clients
- Ensure teamwork and collaboration to deliver an exceptional client experience
- Collaborate with and assist the Visual Merchandising (VM) team and Instore Visual Merchandising Ambassador as required to maintain and upkeep VM to be aligned with the Worldwide Visual Guidelines HR Dept.
- Ensure proactive learning and development to maintain product knowledge and stay current with best sellers, new arrivals and category information
- Complete all trainings as advised to you by your management team and/or Instore Training Ambassador and any other parties meeting all deadlines Participate in development training as required by your management team
- Assist with cashiering and any administrative duties as required
- Assist in receiving and unpacking/packing stock
- Assist with inventory integrity and control by completing cycle counts, category scans and category maintenance
- Replenish display merchandise as required
- Workplace Health and Safety: Ensure compliance to the Safety Management System and all Workplace Health and Safety (WHS) Policies
- Report all incidents, hazards and near misses as required by all staff, both to your direct manager and Human Resources where applicable and on the reporting platform
- Utilize all company tools including iPhone, iPad etc and company applications effectively, efficiently and as required by the business
- Ensure active participation on company provided platforms such as Workplace, Workday, Retail Training Portal, LUCE, etc
- Adhere to all in store Standard Operation Procedures (SOP)
- Comply to all Gucci and Kering Policies, Procedures and Guidelines All other ad hoc duties as required by your manager
Kering is a global luxury group that coordinates the development of multiple fashion, leather goods, and jewelry houses. It operates through a multi-brand model where a central holding company supports brands like Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, and Brioni, enabling economies of scale and brand synergies. Revenue comes mainly from directly owned retail channels (online and company-operated stores), which gives the group control over brand image and pricing. The company emphasizes craftsmanship, exclusivity, heritage, and sustainability in its products. Its goal is to shape the future of luxury by expanding creative expression within its houses while producing sustainable, responsible luxury for high-net-worth individuals and the broader luxury market.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paris, France
Founded
1963
Simplify's Take
What believers are saying
- House of Wonders invests in Icicle, capturing Chinese next luxury growth since April 2026.
- ReconKering plan cuts €1B inventory and 20% Gucci space, doubling margins midterm.
- Chenut and Kleitman's board addition brings Chanel and LVMH expertise for turnaround.
What critics are saying
- Gucci's 14% Q1 2026 sales drop erodes 60% of revenue amid Middle East conflict.
- LVMH's diversification outperforms Kering's Gucci reliance, widening revenue gap by 2027.
- Icicle stake dilutes focus from Gucci revival, failing in 12-24 months.
What makes Kering unique
- Kering nurtures autonomous luxury Houses like Gucci and Saint Laurent with centralized support.
- Environmental Profit & Loss quantifies impacts, targeting 100% sustainable materials by 2025.
- Kering Eyewear and Beauté vertically integrate eyewear and cosmetics for 15 brands.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Retirement Plan
Company News
The Chinese brand said the partnership would allow it to expand in new categories and geographies, while the French group intends to glean consumer and manufacturing insights.
Kering reported first-quarter revenue of €3.568 billion, stable on a comparable basis but down 6% as reported. CEO Luca de Meo said the results mark "an important first step" in the company's recovery, with nearly all brands delivering growth during the quarter. Gucci remains the group's top priority, with a comprehensive turnaround underway focusing on client experience, distribution and product offerings. New collections are rolling out progressively throughout the year. Directly operated retail sales, including e-commerce, declined 2% on a comparable basis, whilst wholesale revenue rose 6%, driven by strong eyewear performance. Kering completed major transactions in beauty, jewellery and real estate during the quarter, strengthening its balance sheet. The company will present its strategic roadmap, "ReconKering", at a Capital Markets Day on 16 April in Florence.
"Kering" raises $1.4 billion from selling a stake in a building in Milan to "Al-Mirqab Qatari" "Kering" will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity. Riyadh - Al Arabiya Business Published on: April 01, 2026: 10:37 PM GST Last updated: April 01, 2026: 10:40 PM GST * Link copied Listen to the article Automatic audio text generated by an automated system Kering, the owner of the Gucci brand, announced today, Wednesday, the sale of an 80% stake in its property located on Via Monte Napoleone in Milan to the Al-Mirqab Qatari Group for 1.16 billion euros ($1.35 billion). This real estate deal is the latest in a series of deals made by the French group to lighten its debt burden and maintain its credit rating amid weak sales of its brands. Kering will convert the building into a joint venture with Al-Mirqab while retaining a 20% share of the equity, according to Reuters. Kering will receive an immediate payment of 729 million euros, with an additional 432 million euros to be received after 5 years. The announced proceeds indicate a valuation of 1.45 billion euros at nominal value. Kering acquired the building, located on the main shopping street in Milan, in 2024 for 1.3 billion euros. The group previously adopted a bold acquisition strategy but is currently under pressure to reduce its accumulated debt. Join the conversation Or continue as a visitor Advertisement material
Kering has finalised a transaction agreement with Al-Mirqab Group regarding its property at Via Monte Napoleone 8 in Milan. The iconic 18th-century building, situated at a prominent corner of Milan's Quadrilatero della Moda luxury district, is one of the largest properties on the street. Kering has contributed the asset to a newly incorporated company, held 80% by Al-Mirqab Group and 20% by Kering. The luxury group received €729 million at closing, with an additional €432 million to be paid in five years. The investment follows similar real estate partnerships in Paris and New York last year, forming part of Kering's selective property strategy to secure key locations for its houses whilst enhancing financial flexibility. Kering generated €14.7 billion in revenue in 2025.
Kering has completed the first phase of acquiring a 20% stake in Franco Raselli Group, one of Europe's largest independent luxury jewellery manufacturers, for €115 million. The agreement, announced in December, includes a path to full acquisition by 2032. The transaction supports Kering's strategy to accelerate development of Kering Jewelry, a new division designed to structure and drive growth in the jewellery business. The division will unite maisons Boucheron, Pomellato, Dodo and Qeelin whilst strengthening control over the value chain. Jean-Marc Duplaix has been appointed to lead the division with immediate effect. Founded in 1969 in Valenza, Italy's goldsmithing district, Franco Raselli Group operates across six countries with over 500 employees, producing more than 300,000 pieces and setting over 4 million stones annually.