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All Accor

Global hotel management, franchising, loyalty program

Housekeeping Villa Attendant

Hotel Guest ServicesUpdated on Nov 11
Full-timeWailea-Makena, HI, USA$29.37 /hrIn-person

About the Job

Requirements

  • Previous housekeeping experience is an asset.
  • Ability to work cohesively as part of a team with minimum supervision.
  • Ability to operate housekeeping devices and other cleaning equipment.
  • Must be able to lift and carry 30 pounds and push and pull 100 pounds.
  • The role requires constant standing, walking, and reaching; frequent lifting, carrying, pushing, and pulling; and occasional crouching, bending, stooping, and kneeling.
  • The role requires grasping, writing, repetitive motions, listening, hearing, and visual acuity.
  • Candidates must have identification proving authorization to work in the United States.

Responsibilities

  • Clean guest villas to Fairmont standards, including dusting, arranging guest belongings, turning down beds, removing soiled linen, retrieving clean linen, vacuuming, and replenishing amenities.
  • Report mattress protectors, blankets, bedspreads, and valances that need changing.
  • Call In Room Dining to arrange removal of trays and trolleys.
  • Regularly update, record, and report villa status, including whether villas are clean, do not require service, or have a Privacy Please status.
  • Take accurate room status reports at the end of the shift.
  • Use cleaning supplies and equipment properly and report malfunctioning equipment.
  • Provide engaging, personalized, timely, and efficient service to guests while maintaining an aloha spirit.
  • Focus attention on guest needs and remain calm and courteous.
  • Work varying schedules, including overnight, weekends, and holidays, to accommodate hotel operations.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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