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Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Workers Compensation Claims Supervisor

Claims AdjudicationPosted on Nov 5
Full-timeMechanicsburg, PA, USANo salary listed

About the Job

Requirements

  • A high school diploma is required.
  • At least 10 years of related claims experience is required.
  • Must be appropriately licensed and/or certified in all states in which claims are handled.
  • Must have knowledge of all team-member-related functions.
  • Must have workers compensation lost-time claims experience and two years of claims supervisory experience, as stated in the role specifics.
  • Must hold the required Connecticut license.

Responsibilities

  • Supervise and encourage a workers compensation claims team handling varied caseload sizes and complexities to deliver high-quality, efficient service.
  • Guide the claims team to handle claims in accordance with Gallagher Bassett best practices.
  • Hire and train adjusters, fostering performance and continuous improvement.
  • Define team goals, motivate performance, and manage workloads to optimize efficiency.
  • Use Gallagher's technology to enhance team efficiency and service quality.
  • Communicate professionally, positively, and proactively with clients, carriers, and brokers.
  • Manage competing priorities, identify coaching opportunities, and support team members' development.

Desired Qualifications

  • A bachelor's degree is desired.
  • Five years of supervisory experience is desired.

About the Company

Arthur J. Gallagher & Co.

Global insurance brokerage, risk management, consulting

Arthur J. Gallagher & Co. is a global insurance brokerage and risk management firm. It helps businesses, public entities, and individuals manage risk and obtain insurance through three segments: brokerage, risk management, and corporate. The brokerage unit offers a full range of retail and wholesale insurance brokerage and consulting services to match clients with coverage. The risk management unit handles contract claim settlements, claim administration, loss control consulting, and risk management information services to reduce exposures. The corporate unit oversees the company’s clean energy and other investments. The firm differentiates itself by providing end-to-end risk solutions across insurance placement, claims handling, risk counseling, and investment activities, rather than focusing on a single service. Its goal is to help clients manage risk effectively, protect assets, and pursue value through diverse investments, including clean energy.

Company size
10,001+
Company stage
IPO
Headquarters
Itasca, IL
Founded
1927

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