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Hersha Hospitality Management

Manages hotels and investments for owners

Bar Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$24In-person

About the Job

Requirements

  • At least two years of bartending experience is required.
  • Strong knowledge of spirits, cocktails, wine, beer, and beverage program development is required.
  • Demonstrated leadership skills and the ability to train, coach, and motivate a bar team are required.
  • Strong organizational skills and attention to detail, with the ability to maintain systems and operational consistency, are required.
  • The ability to manage guest interactions professionally and maintain high hospitality standards is required.
  • The role requires standing for extended periods; walking; pushing; lifting up to 50 pounds; bending and reaching; and stooping, kneeling, or crouching.
  • The work schedule varies and may include varied shifts, holidays, and weekends.

Responsibilities

  • Supervise daily bar operations to ensure consistent beverage quality, service standards, and team performance.
  • Lead, train, and support bartenders and bar staff to maintain a professional, positive, and accountable culture behind the bar.
  • Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and presentation standards.
  • Develop and maintain a concept-aligned cocktail program that reflects the restaurant’s brand and guest expectations.
  • Maintain knowledge of spirits, cocktails, wine, and beer and share that knowledge through ongoing staff training and coaching.
  • Monitor guest satisfaction and beverage quality, ensuring drinks are prepared accurately, consistently, and efficiently.
  • Interact with guests to obtain feedback and provide a polished, professional guest experience.
  • Handle guest concerns professionally, resolving issues while maintaining hospitality standards.
  • Comply with state and federal regulations and HHM Hotels regulations concerning alcoholic beverage service.
  • Check customers’ identification to verify age requirements for alcohol purchases.
  • Identify and manage intoxicated guests according to standards.
  • Maintain bar organization, cleanliness, and sanitation standards.
  • Manage beverage inventory, including ordering, receiving, storage, and maintaining appropriate par levels.
  • Monitor and control pour costs, waste, and beverage margins through inventory management and operational discipline.
  • Assist with beverage costing, menu engineering, and revenue optimization initiatives.
  • Maintain preparation systems, recipes, and operational procedures for efficiency and consistency.
  • Ensure bar equipment is in working order, report malfunctions, and follow up on repairs.
  • Complete beverage requisitions and maintain adequate supplies, including glassware, garnishes, and bar tools.
  • Assist with scheduling, coaching, and performance management of bar associates.
  • Perform service functions during high-volume periods or staffing shortages.
  • Monitor guest satisfaction scores and work to increase departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment, and follow Material Safety Data Sheet and Occupational Safety and Health Administration standards.
  • Perform other duties as requested by management.

Desired Qualifications

  • At least one year in a leadership or supervisory role in a high-volume restaurant or bar environment is preferred.
  • Experience with inventory management, ordering, costing, and beverage controls is preferred.

About the Company

Hersha Hospitality Management

Manages hotels and investments for owners

HHM Hospitality Management (HHM) runs and oversees hotels for owners and investors across the United States. It provides hotel management and investment services, handling day-to-day operations, sales, marketing, and financial performance to improve profitability. The main product is the management of hotel properties on behalf of owners, with revenue coming from management fees, shared incentives based on performance, and returns from investments. HHM differentiates itself through deep industry experience, a strong leadership team, and a broad U.S. portfolio that serves both business and leisure travelers, plus a commitment to community engagement and sustainability. The company’s goal is to help property owners maximize efficiency and profitability while delivering quality guest experiences and contributing to local communities.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Philadelphia, PA
Founded
2006

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