Office Assistant

Reign is the Autonomous Commerce Platform for DTC founders. We unify storefronts, checkout, payments, and operations into one AI-native platform where agents handle the operational grind and merchants focus on growth: making the most money, with the least headache, on their own terms.

We set out to build the "Shopify of Direct Response," and along the way we recognized something bigger. Direct response is roughly a third of all ecommerce transactions, a trillion-dollar market chronically overlooked by Silicon Valley. The merchants who run it are obsessive about tooling. They live and die by velocity, conversion, and margin. They have no brand moats, so they compete purely on operations, which is exactly what makes them the earliest and fastest adopters of AI agents in commerce.

This is a category-defining bet, and we are running at it from a position of strength.

Where We Are Today

8-figure ARR, growing 100%+ YoY (top 0.5% of all startups launched in 2024), and we do it with capital efficiency: there is a real chance we finish the year with more cash on our balance sheet than we have ever raised
Rapid merchant adoption and expanding market presence
On track to beat our budgeted sales target by 100%+
Industry-leading NPS score
70% of our new deals come as referrals from existing merchants
Venture-backed by a multi-billionaire ex-founder and direct response industry leaders
An executive team that has done this before: multiple leaders who have scaled a company from zero to unicorn status
A founder who builds from domain expertise: he bootstrapped $200M+ in DTC revenue as a direct response merchant before starting Reign, and is building the platform he always wanted as a merchant

The Role

This is a part-time, hybrid role of about 10–15 hours a week. You’ll spend one day a week in our Weston office, staying as long as the work there takes. The rest of your hours are remote and flexible.

You’ll keep the office stocked, organized, and running smoothly. You’ll also handle the logistics that help our team travel, meet, and work together. When an executive needs an extra set of hands on a project, you may help there from time to time.

We want someone who notices what’s coming, handles it before anyone has to ask, and closes the loop.

What You'll Do

Office Support

• Keep office supplies stocked, and reorder before we run out

• Open packages and put deliveries away

• Pick up, sort, and route the mail

• Keep the space organized and ready for the team

• Run light errands for the office when needed

• Ship laptop boxes and equipment as needed, working with our People and IT team

Travel & Meeting Coordination

• Book travel for team members: flights, hotels, and ground transportation

• Coordinate meetings, on-sites, and team gatherings, including conference rooms, meals, and reservations

• Order lunch to the office for meetings and in-office days

• Handle the small details that make time together easy for everyone

Project Support

• Help executives with light project work from time to time

• Pick up ad hoc requests as they come up

What We're Looking For

Required

• 2+ years of experience in office management, administrative support, or operations

• Reliable follow-through: when you take something on, you finish it

• Clear, friendly communication with the team, vendors, and hotels

• Organized, with a good memory for details and recurring tasks

• Comfortable with Google Workspace (Gmail, Calendar, Drive, Sheets) and Slack, and willing to learn new tools, including AI tools

• Discretion with confidential company and employee information

• Resourceful: you find the answer instead of waiting to be told

• Lives within commuting distance of Weston, FL

Preferred

• Experience coordinating travel, events, or team gatherings

• Experience supporting a remote or distributed team

• Experience using AI tools for research, scheduling, or drafting

Culture

These are the values that guide how we operate:

All In to Win — Operate with urgency, intensity, and a relentless bar for excellence. 

A Players Only — Only hire, develop, and keep A players. Protect talent density. 

Merchant First — Merchants are why we exist. Every decision measured by merchant impact. 

Entrepreneurial Spirit — Move like a Day One company. Fast, scrappy, hungry. Everyone owns. 

Execution Over Ego — Best ideas win regardless of source. Status and titles do not matter.