C

Cox

Delivers broadband, cable TV, and telecom

Lead Block Specialist

Data EntryConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A high school diploma or GED and 7 years of experience in a related field; alternatively, any level of degree or certification beyond a high school diploma/GED in a related discipline and 5 years of experience; or 9 years of experience in a related field.
  • Ability to serve as a team lead and provide general guidance, direction, training, and technical assistance to less experienced associates.
  • Ability to remain focused and composed during fast-paced sale-day activities.
  • Ability to foster productive and professional internal and external business relationships.
  • Strong communication and interaction skills.
  • Effective time management, client service, and organizational skills.
  • Strong work ethic, ability to multitask, and ability to work in a fast-paced, detail-oriented environment.
  • Ability to stand, walk, reach, talk, and hear regularly; ability to lift 1–10 pounds; and close, distance, and color vision, depth perception, and ability to adjust focus.
  • Must clear a pre-employment drug test. Applicants must be currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not accepted.

Responsibilities

  • Use the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify or enter lights.
  • Support multiple lanes with multiple auctions across the country.
  • Work virtually with the auctioneer to verify system information accurately represents the vehicle and verify vehicle run order to ensure the appropriate vehicle is being keyed and sold.
  • Operate the monitor virtually and work with the auctioneer to review Simulcast bids.
  • Provide arbitration and other vehicle announcements to support the auctioneer.
  • Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.
  • Monitor lane performance and troubleshoot issues with location IT Technicians.
  • Provide training to assigned virtual block specialist team members.
  • Perform virtual block specialist activities as fill-in work and as part of the regular schedule.
  • Collaborate with virtual block specialist leadership and team members to identify issues, solve problems, and improve and measure client experience.
  • Set an example in behavior, champion Cox Automotive values, and ensure employees are treated with respect.
  • Follow safety and health procedures, model safety-related behaviors, and cooperate with safety leadership in support of Safety Excellence.
  • Perform other duties as assigned by leadership.

Desired Qualifications

  • Three or more years of auction block experience.
  • Proficiency in computer and software skills; AS400 experience is preferred.

About the Company

Cox

Delivers broadband, cable TV, and telecom

Cox Communications provides broadband internet, digital cable TV, and telephone services to residential and commercial customers. It operates on a subscription model with tiered packages for home internet speeds, TV channel lineups, and phone services, plus bundled options for convenience. In the business segment, Cox Business offers dedicated fiber internet, managed cloud solutions, and advanced security services tailored to small, medium, and large enterprises. The company differentiates itself by being the largest private broadband provider in the United States with a broad footprint across 18 states, delivering both consumer and business-grade connectivity and services. Its goal is to connect people and organizations through reliable, scalable communications networks, expanding its network reach and service offerings to meet evolving digital needs in a competitive telecom landscape.

Company size
10,001+
Company stage
Acquired
Total funding
$504.9M
Headquarters
Atlanta, GA
Founded
1898

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