Insurance Collections Manager
About the job
- A minimum Bac+2 qualification in collections, accounting, or an equivalent field.
- Ideally, initial experience in a similar position.
- Knowledge of contentious collections procedures, insurance, and the building and public works sector is desirable.
- Strong written communication, interpersonal skills, customer-service orientation, rigor, dynamism, ability to manage multiple subjects simultaneously, and initiative.
- Proficiency with office tools, including Microsoft Office, is required.
- Willingness to make occasional regional travel.
- Handle amicable and contentious collection of premiums and deductibles in close collaboration with management and sales teams.
- Support customers and propose appropriate amicable collection solutions tailored to their situation, using a personalized and constructive approach.
- Monitor collection operations and results, and ensure that customer requests are processed.
- Prepare, investigate, and monitor contentious cases with the relevant parties.
- Monitor and control receivables collection to ensure payment deadlines are met.
- Prepare activity reports and summaries, including outstanding balances, account reviews, and results analysis.
- Provide regular updates to management teams on customer situations and case progress.
- Knowledge of contentious collections procedures.
- Knowledge of the insurance sector.
- Knowledge of the building and public works sector.
- Initial experience in a similar position.
About the company
SMABTP is a mutual insurance group that provides professional liability coverage for construction and real estate, plus property, motor fleet, and personal insurance (life, health, savings, retirement) for companies and individuals. It sells policies through a nationwide network of advisors and over 600 partner brokers, with seven international locations. It operates as part of the SGAM btp mutual-insurer group, pooling risk and sharing expertise among member insurers. Its goal is to reliably protect professionals and individuals in the construction and real estate sectors by offering tailored insurance solutions through a collaborative mutual network.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
France
Founded
1859
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Simplify's Take
What believers are saying
- On 28 May 2026, SMABTP passed 6 billion euros of revenue.
- Fitch affirmed A+ on 14 September 2026 with Stable Outlook.
- September 2026 launches target TPEs, cyber risk, and prevention-led customer retention.
What critics are saying
- A 28 July 2025 lawsuit attacks Société de la Tour Eiffel's 600-million-euro capital increase.
- Tour Eiffel's 798-million-euro debt can accelerate if covenants break, threatening SMABTP.
- Fitch warned of a challenging claims environment for construction insurance through 2027.
What makes SMABTP unique
- SMABTP holds Fitch A+ with very strong capitalisation and reserving practices.
- It dominates French construction insurance, serving 180,000 clients with 4,800 employees.
- Its 9 regional directorates create unusually deep local distribution across France.
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Benefits
- Remote Work Options
- Meal Benefits
- Family Planning Benefits
- Profit Sharing