Full-Time

Residential Case Worker

Brown University Health

Brown University Health

1-10 employees

Remote behavioral health care platform analytics

Compensation Overview

$18 - $27.13/hr

Charlestown, RI, USA

In Person

Alternate weekends and holidays are required; the role uses a rotating evening schedule.

Category
People & HR (1)
Required Skills
CPR
First Aid
Vital Signs
Care Coordination

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Requirements
  • A high school diploma or General Educational Development credential is required.
  • Maintain flexibility toward work schedules and work the posted schedule, including weekends and holidays.
  • Perform routine household chores involving some lifting and bending.
  • Communicate with clients and staff face to face and by telephone.
  • Obtain and maintain cardiopulmonary resuscitation certification and first-aid training, and monitor clients’ vital signs as required.
  • Maintain a valid chauffeur’s license and use the program van or a personally owned vehicle to transport clients and respond to medical emergencies and disaster evacuations.
  • Read and comprehend instructions, correspondence, and memos.
  • Complete required clinical and administrative documentation.
  • Write correspondence, reports, and care plans.
  • Present information effectively in one-on-one and group situations to clients and employees.
  • Access emergency resources to manage crisis situations and ensure client and colleague safety.
  • Maintain knowledge of organizational policies, procedures, protocols, and guidelines.
  • Solve practical problems and deal with concrete variables where limited standardization exists.
  • Interpret written, oral, and diagrammatic instructions.
  • Successfully complete all required training and certifications.
  • Demonstrate sufficient oral and written communication skills, including speech, grammar, spelling, and legibility.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals, manually or with a calculator.
  • Access and use client health information only as necessary for assigned duties and in accordance with access levels and organizational policies.
  • Comply with agency ethics and codes of conduct.
  • Appreciate the sensitive, private, and legal nature of client information and protect it from unauthorized access, use, disclosure, or request.
  • Use hands to finger, handle, or feel objects, office equipment, or controls, and talk or hear.
  • Walk, sit, reach with hands and arms, and climb frequently.
  • Occasionally stand, stoop, kneel, crouch, or crawl, and taste or smell.
  • Occasionally lift or move up to 35 pounds.
  • Possess close, distance, peripheral, and depth vision and the ability to adjust focus.
  • Work occasionally in outside weather conditions.
Responsibilities
  • Cover assigned shifts at any residential program, including traveling from one program to another.
  • Facilitate activities of daily living skill-building for residential living and community integration by supervising and teaching medication routines, budgeting, self-preservation, transportation, and related skills.
  • Provide opportunities for skills practice and collaborative learning.
  • Participate on a multidisciplinary team to develop and implement client treatment plans and progress reviews, engaging clients in planning and evaluation when possible.
  • Provide, coordinate, and monitor treatment services for assigned clients through prescribed client contacts, documented care coordination, and assigned activities with clients, families, Gateway staff, consultants, and other human service and medical organizations.
  • Monitor care effectiveness by comparing services provided with outcomes specified in treatment plans.
  • Provide shift coverage, including household maintenance, cleaning, meal preparation, assistance with medical, psychiatric, and behavioral crises, conflict resolution, and symptom management.
  • Attend required supervision and team meetings.
  • Maintain current knowledge of agency policies and procedures.
  • Work first and second shifts, holidays, and weekends.
  • Ensure offices and residential programs are safe and secure by checking door and window locks and knowing residents’ whereabouts during the shift.
  • Schedule and facilitate treatment-plan meetings and use assessments, diagnostic results, medical records, and client, family, and provider participation to develop and document assessments and treatment plans and reviews.
  • Screen for substance abuse and provide assessment, treatment planning, counseling, education, and referral.
  • Remain on shift until appropriately relieved, which may result in working two consecutive shifts.
  • Perform other assigned or needed duties.
Brown University Health

Brown University Health

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Memoir Health provides a behavioral healthcare platform that enables home-based care for behavioral health and substance use issues. It helps health systems remotely manage patients with tools like remote patient monitoring, scheduling, virtual care, and outcomes management, powered by a data analytics engine that highlights cost-saving opportunities and supports automated workflows and one-click referrals. The platform differentiates itself by automating care journeys and delivering integrated, outcomes-focused care within managed care and other healthcare networks, reducing administrative workload for clinicians. Its goal is to make care more proactive, accessible, and coordinated from patients’ homes, improving outcomes while lowering costs, and Memoir Health was later acquired by Lumeo Health in 2020.

Company Size

1-10

Company Stage

Seed

Total Funding

$7.5M

Headquarters

New York City, New York

Founded

2018

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Simplify Jobs

Simplify's Take

What believers are saying

  • In 2025, the AG forced Brown to add 40,000 primary-care patients by 2029.
  • Brown opened a renovated primary-care site in 2026 and plans 27 new clinicians.
  • A July 2026 hiring event targets advanced practice providers, signaling continued outpatient expansion.

What critics are saying

  • UnitedHealthcare dropped four Brown hospitals from Medicare Advantage on July 1, 2025.
  • Fiscal 2026 Q1 operating margin was negative 1.5%, while expenses rose 6.7%.
  • If Brown misses 2029 primary-care commitments, Rhode Island can reopen its antitrust investigation.

What makes Brown University Health unique

  • Brown University Health anchors Rhode Island's only Level I trauma center, Rhode Island Hospital.
  • Its 2024 Brown affiliation deepens recruitment, research, and medical education across eight hospitals.
  • Bradley Hospital and Gateway Healthcare give it rare pediatric psychiatry and community behavioral health depth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Holidays

Paid Sick Leave

Productivity Bonus

Stock Options

Company Equity

Conference Attendance Budget

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Parental Leave

Loan Assistance

Professional Development Budget

Education allowance

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Commuter Benefits

Meal Benefits

Medical Insurance

Life Insurance

Disability Insurance

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