Paid Social Account Manager

Company description

With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa. 

We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.

Overview

We are hiring a Paid Social Account Manager to shape high-quality social campaigns for a leading luxury watch brand.

Based within our London-centred global team, you’ll help build brand awareness and long-term affinity across more than 50 markets, primarily through Meta. You’ll combine thoughtful campaign management, insightful analysis and excellent client partnership while supporting three colleagues in their development. This is an opportunity to bring together media craft, creativity and innovation on an ambitious international account.

Responsibilities

• Lead the planning, set-up, activation, optimisation and reporting of paid social campaigns, primarily across Meta.
• Take ownership of day-to-day delivery, including quality assurance, budget pacing, documentation and on-time launches.
• Analyse campaign performance, turn data into clear insights and recommend meaningful optimisation and testing opportunities.
• Develop complex media plans, trackers and reports that give internal teams, clients and senior stakeholders a clear view of progress.
• Create compelling reporting presentations that bring performance, insights and practical learnings together.
• Build trusted relationships with clients, agency partners, internal teams and third-party vendors to keep delivery aligned.
• Support three junior team members through workload planning, regular one-to-ones, coaching and ongoing development.

Qualifications

• Substantial paid social experience within an agency environment, with the capability to manage international campaigns.
• Strong working knowledge of Meta Ads Manager, including campaign building, quality assurance, tracking and reporting.
• Careful attention to detail, particularly when managing campaign set-up, budgets, measurement and reporting.
• The ability to interpret performance data and communicate concise, useful recommendations to different audiences.
• A practical, improvement-focused approach to problem-solving, task management and campaign processes.
• Experience building collaborative client and team relationships, with clear and professional communication.
• Confidence managing significant media budgets and supporting others, plus an interest in platforms or tools such as Sprinklr, Snapchat, LinkedIn, TikTok or Prisma.

Additional information

Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. 

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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