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State Street

Holds assets for institutions and runs index funds

Application Support Senior Associate

IT Service Desk & End User SupportPosted on Nov 9
Full-timeBoston, MA, USA$52k - $91k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Computer Science or Information Systems is required.
  • Experience supporting large-scale, 24/7, real-time mission-critical systems is required.
  • Experience in financial business processes is required.
  • Two to three years of experience in a technical role at a financial institution is required.
  • Familiarity with programming and scripting languages is required.
  • Strong knowledge of Oracle and Microsoft SQL is required.
  • Working knowledge of Unix/Linux, Windows, and cloud computing is required.
  • Working knowledge of middleware such as WebSphere, MQ Series, and Autosys, and of J2EE is required.
  • Strong debugging and analytical skills, including analyzing available data and potential solutions, eliminating possible solutions, and selecting an optimal solution, are required.
  • Verbal and written communication skills are required.
  • Organizational skills, including prioritizing tasks and working with schedules and resources while remaining focused on team goals, are required.
  • Ability to work and coordinate with multiple remote teams is required.
  • Ability to work independently and solve problems is required.
  • Willingness to take ownership of issues and see them through to resolution is required.

Responsibilities

  • Provide direct technical trading-floor application support to DMC business partners.
  • Troubleshoot, analyze, and triage application and trading issues.
  • Monitor the application environment for issues.
  • Assist with application maintenance and deployment activities.
  • Provide Disaster Recovery Testing support.
  • Work in a 24/7 environment.
  • Work directly with business and application development teams to address and resolve application issues.

Desired Qualifications

  • Knowledge of Foreign Exchange, Equities, or Securities Finance business process flows is a plus.

About the Company

State Street

Holds assets for institutions and runs index funds

State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Boston, MA
Founded
1792

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