Marketplace Growth Manager - Ecommerce Stack, Mpin

Job Description

KEY RESPONSIBILITIES 

What the role owns

Supply acquisition and seller onboarding - Recruit and onboard independent suppliers and brands onto the seller portal and marketplaces. Convert registered sellers into active and paying sellers, and own the seller experience from sign-up to first sale. 

Demand activation - Activate fleet buyers through system integrators and direct channels: campaigns, offers and integrator programmes that turn an order pipeline into orders. Track buyer activation and repeat purchase.

Category expansion - Decide which categories to add and in what order, such as devices, parts and service, FASTag, fuel, insurance and tyres. Build the commercial case and the supply for each, and learn from early cohorts. 

Pricing, seller plans and take rate  - Own pricing, seller subscription plans and marketplace fees. Balance price competitiveness for buyers with sustainable economics for sellers and for Bosch MPS.

Marketplace health and liquidity  - Own the indicators that show whether the marketplace works: price competitiveness, availability, fill rate, delivery performance, returns and disputes, and repeat rate.

Trust and quality - Define seller verification, catalogue quality standards, review and dispute processes, so that buyers trust what they see and sellers are treated fairly.

Fulfilment and service partners - Work with logistics, inventory, workshop and service partners to make delivery and after-sales dependable, and integrate them into the platform. 

Embedded finance and payments - Work with the Embedded Financial Services Product Manager to place credit, wallet and payment options at checkout, and define the consented transaction data the marketplace contributes.

Unit economics and business case - Own the marketplace P&L view: contribution per order, acquisition cost and payback, and the breakeven path. Bring clear options to leadership when economics and growth pull in different directions. 

Data and experimentation  - Define the marketplace metrics, set up the dashboards and run experiments on supply onboarding, search, pricing and promotion.

Partner and platform management - Manage relationships with the host platform and integrator network, and build a playbook that lets the marketplace model be replicated with further platform partners. 

How the role is measured

The role is accountable for business outcomes, not only for product documentation. Effectiveness is assessed on: 

• Gross merchandise value and its growth 

• Number of active buyers and repeat purchase rate 

• Number of active sellers, and conversion of registered sellers into paying sellers 

• Number and breadth of listed products, and category coverage 

• Fill rate, delivery performance and dispute rate 

• Take rate and contribution margin per order 

• Share of orders using embedded credit, FASTag or other wallet products 

• Buyer and seller acquisition cost and payback 

Qualifications

Who we are looking for

Education 

• Bachelor's degree in engineering, business, commerce or a related field; a master's degree or MBA is an advantage. 

Experience 

• 8 to 12+ years in marketplace, e-commerce, B2B commerce or platform growth, with at least 4 years owning supply, demand or category growth on a two-sided marketplace. 

• Has grown both sides of a marketplace, understands liquidity and can show how a marketplace metric moved because of what they did. 

• Experience in automotive aftermarket, telematics, logistics or fleet businesses, and familiarity with India's fleet and trucking ecosystem, is a strong advantage. 

Domain and technical knowledge 

• Two-sided marketplace mechanics: supply onboarding, liquidity, search and ranking, trust and quality, take-rate and subscription models. 

• B2B commerce operations: catalogues, pricing, order management, logistics, returns and payments. 

• Exposure to embedded finance, lending marketplaces or wallets, and awareness of consent and data protection requirements (DPDP). 

• Funnel and cohort analytics, experimentation, and the ability to build a business case from order-level data. 

• Working knowledge of channel and integrator-led distribution. 

Commercial skills 

• Commercial negotiation with sellers, brands and channel partners. 

• Unit economics, pricing analytics and P&L thinking for a growing marketplace. 

Personal attributes 

• Entrepreneurial and hands-on; comfortable building supply and demand from a modest starting point. 

• Relationship builder who earns the trust of sellers, integrators and host platform partners. 

• Structured and numerate communicator who brings clear options and evidence to leadership. 

• Ownership of outcomes and persistence in a market that is still being built. 

• Collaborative across product, engineering, finance, logistics and partner teams. 

Additional Information

Who the role works with

• Product Area Leader for the eCommerce Stack (MPS/PAS) and the store and marketplace engineering teams 

• Product Manager for Embedded Financial Services and the Toll.OS product team (FASTag) 

• Logistics stack and marketplace teams 

• Finance, Legal and Data Protection 

• Regional business leadership (MPS/RBR) and the Global Partner Manager 

• Host platform partners, system integrators, sellers, logistics and service partners 

How to read this role 

This is a growth and product role with business accountability, between a marketplace operator and a product owner. It is not a pure sales role. The ideal candidate has grown a two-sided marketplace and can build the supply, demand and economics at the same time.