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Teleperformance

Outsourced customer experience management services

Account Management Specialist

Account ManagementConfirmed live in the last 24 hours
Full-timeBangkok, ThailandNo salary listedIn-person

About the Job

Requirements

  • 1-2 years of experience in account management, client success, or sales within e-commerce, digital platforms, or related industries.
  • Proficiency in both Thai and English at B2 level.
  • Relationship-building, negotiation, and revenue-driving skills.
  • Ability to analyze account performance and provide strategic recommendations.
  • Familiarity with customer relationship management tools and data-driven decision-making.

Responsibilities

  • Manage the full sales cycle, nurturing client relationships from onboarding to renewal.
  • Optimize account performance, drive revenue growth, and identify upsell or cross-sell opportunities.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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