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Full-Time

General Manager

Confirmed live in the last 24 hours

Placemakr

Placemakr

51-200 employees

Online platform for making reservations

Consumer Software
Fintech

Senior, Expert

Nashville, TN, USA

This position requires onsite presence at 321 hart st, nashville, tn 37210.

Category
Real Estate
Real Estate Property Management
Required Skills
Communications
Marketing
Unity
Requirements
  • Bachelor’s degree, preferably in management, hospitality, business administration, or finance, or commensurate experience in lieu of a formal degree
  • 5+ years' experience effectively leading hospitality/operations teams with both front and back of house teams reporting up to you (multi-family experience a plus!)
  • 1+ years' experience leading a team of people-leaders
  • Demonstrated experience with autonomous ownership of P&L and making effective decisions in order to beat budget while maintaining exceptional service levels
  • Demonstrated experience of driving team performance through accountability, motivation and coaching
  • You have a consistent track record of ensuring positive guest experiences and revenue growth
  • You have successfully cultivated, managed and owned high-level relationships onsite and leveraged them to address competing priorities
  • You are a hands-on leader who supports your team and takes an active role in growing and developing them
  • You lead by example, have a can-do attitude and the ability to work effectively in a collaborative environment, contributing to a culture of proactive communication, unity and mutual support
  • You embody our Property Team Mission of Customer, Consistency and Community (Norms)
  • You lead by example and embody the core values of Placemakr. You own. You make it better. You treat people right.
Responsibilities
  • Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider.
  • Foster a "one team" mentality by collaborating effectively with all team members and leaders (inside of your building and out!), contributing to a cohesive and supportive work environment.
  • Maintain a safe, secure and compliant environment for team members and guests by adhering to established Placemakr and property-specific policies and procedures, including emergency protocols, attendance policies and conduct expectations.
  • Own the overall operational success of your building by being a hands-on leader across front desk, housekeeping, maintenance and leasing functions.
  • Own and manage your property budget.
  • In tandem with your department leaders, support talent acquisition efforts for all operations roles within your Placemakr property.
  • Develop and execute on building-specific reporting.
  • Collaborate with members of our Revenue Team on pricing strategy and occupancy targets.
  • Oversee, support, and train leaders and team members on Placemakr SOPs and programs.
  • Utilizing Placemakr's Community Norms, build a property culture of high achievement, cross-functional collaboration and continuous improvement.
  • Take full ownership of onsite operations to develop and implement best practices geared towards optimizing occupancy, net rates, social and listing marketing, and overall experience.
  • Ensure your property is maintaining a consistently high level of service and meeting Placemakr’s brand standards.
  • Additional duties and responsibilities, as assigned.

Placemakr provides an online booking platform that allows users to make reservations for various services, including restaurants, hotels, and appointments. The platform features a clean and modern design, making it easy for customers to navigate and book their desired services. Users can quickly engage with the service through a prominently displayed 'Book Now' button. Placemakr targets both individuals and businesses, offering a streamlined booking process that caters to a wide range of industries. Unlike many competitors, Placemakr focuses on user experience with its aesthetically pleasing interface and efficient functionality. The company's goal is to simplify the booking process for users while generating revenue through fees charged to businesses for using the platform.

Company Stage

Seed

Total Funding

$283.3M

Headquarters

Washington, District of Columbia

Founded

2017

Growth & Insights
Headcount

6 month growth

21%

1 year growth

15%

2 year growth

11%
Simplify Jobs

Simplify's Take

What believers are saying

  • The addition of W. Edward Walter to the Board of Directors brings invaluable real estate and hospitality expertise, potentially accelerating Placemakr's growth and market penetration.
  • The company's innovative pop-up hotel concept provides a unique and flexible accommodation option, appealing to a wide range of customers and increasing occupancy rates.
  • Placemakr's collaboration with Marymount University to implement cutting-edge technology enhances its reputation as a tech-forward company, attracting tech-savvy customers and partners.

What critics are saying

  • The rapid expansion into new markets and property acquisitions could strain Placemakr's operational capabilities and financial resources.
  • The reliance on innovative technologies like Amazon's Just Walk Out could pose integration challenges and potential technical issues.

What makes Placemakr unique

  • Placemakr's integration of Amazon's Just Walk Out technology at its properties showcases its commitment to innovative tech solutions, setting it apart from traditional booking platforms.
  • The company's flexible-use hospitality model, blending apartment living with hotel stays, offers a unique value proposition in the hospitality industry.
  • Placemakr's strategic expansion into key markets like Texas and Washington, DC, demonstrates its aggressive growth strategy and ability to scale effectively.