Full-Time

Servicenow Senior Solution Architect

Fso, US

Confirmed live in the last 24 hours

NewRocket

NewRocket

501-1,000 employees

ServiceNow platform solutions and automation

Consulting
Government & Public Sector
Financial Services

Senior

Remote in USA

Requirements
  • Experience with FSO on the ServiceNow Platform.
  • 8-12 years’ experience in application development at a SaaS, PaaS, or Enterprise Software Development Company.
  • Minimum of 5 years of experience developing enterprise architectures and technical roadmaps with integrations with CRM, Customer Facing Portals, Core Banking Platforms, Core Insurance Platforms, Transactional Based Systems, Document Management Platforms, Data Warehouses, etc.
  • Strong Understanding of the financial services industry and specific knowledge including system architecture, security, use cases, workflows, personas, industry standards, compliance and regulatory requirements (Ex. HIPPA, PHI, PII, KYC, AML, etc.) typically found in the financial services ecosystem.
  • Passion in engineering science and technology. Applying principles, techniques, procedures, and equipment to the design and production of managed services.
  • Collaboration with customers is something you love to do! Including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Strong problem-solving skills and the ability to simplify complex situations.
  • Experience with IT systems and technology platforms.
  • Adapts quickly in a fast-paced environment!
  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience.
Responsibilities
  • Serve as primary technical point-of-contact for projects and as the face of the engineering team to the customer
  • Define, at an architectural and design level of detail, technical solutions aligned with the client’s business problems and ServiceNow Implementation Best Practices
  • Write/estimate Stories, monitor engineers work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated
  • Responsible for demos and delivery of additional documentation, proof of concepts, and knowledge transfer activities for project and crew members
  • Assist Pre-Sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems
  • Work collaboratively with Project Manager to monitor for scope creep and resolve critical path technical issues, complex business processes, and escalations from customers
  • Collaborate with Pre-sales and project managers to ensure solutions are not introducing unnecessary customization and minimize technical debt
  • Draft and publish to company repository technical and process documentation.
  • Prepare and facilitate customer workshops to capture and define customer’s requirements.
  • Collaborate with Pre-Sales team and Delivery Organization on creating plans that drives results based on the customers’ requirements and budget
  • Research industry impact and innovative opportunities to propose NewRocket product enhancements.
  • Provide engineers with architectural blueprints/requirements for implementations

NewRocket, a top global ServiceNow partner, offers solutions that leverage the entire ServiceNow platform to go beyond workflows and solve business challenges, focusing on technology excellence, improving customer and employee experiences, and ensuring security, risk, and resilience in various sectors. The company's offerings include a focus on automating tasks, improving digital experiences, and integrating external services across organizations.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Vista, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-7%

2 year growth

15%

Benefits

Competitive compensation

Health, dental, vision, & disability

Retirement savings

Flexible PTO

Continued learning

Remote friendly

Employee Matter Program

Boosted on-boarding program