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Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Assistant Chief Engineer

Facilities ManagementConfirmed live in the last 24 hours
Full-timeUnited States$90k - $100k

About the Job

Requirements

  • A high school diploma or GED, four years of experience in engineering and maintenance or a related professional area, and technical training in HVAC-R, electrical, or plumbing; or a two-year degree in Building and Construction, Engineering, Mechanics, or a related major, two years of relevant experience, and technical training in HVAC-R, electrical, or plumbing.
  • A valid driver's license may be required, with at least one year of clean driving history.

Responsibilities

  • Supervise distribution of repair work orders and ensure property policies are administered fairly and consistently.
  • Assist in planning, scheduling, and evaluating preventative maintenance programs.
  • Establish and maintain open, collaborative relationships with associates.
  • Monitor the timeliness and quality of repair work orders.
  • Supervise Engineering and related areas in the absence of the Director of Engineering.
  • Assist in managing the physical plant, including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
  • Ensure ongoing communication with associates about business objectives and expectations, and recognize performance.
  • Recommend or arrange additional services such as painting, repairs, renovations, and replacement of furnishings and equipment.
  • Select and order or purchase new equipment, supplies, and furnishings.
  • Supervise day-to-day operations of Engineering and related departments.
  • Inspect and evaluate facilities to determine required work.
  • Maintain accurate logs and records as required.
  • Operate generators and fire pumps as necessary.
  • Provide emergency response services 24/7.
  • Repair equipment, including refrigeration and laundry equipment, as necessary.
  • Ensure associates have proper supplies, equipment, and uniforms.
  • Empower associates to provide excellent customer service.
  • Emphasize guest satisfaction in departmental meetings and focus on continuous improvement.
  • Set a positive example for guest relations.
  • Participate in interviewing and hiring team members with appropriate skills.
  • Use on-the-job training tools to train new associates and provide follow-up training as necessary.
  • Communicate performance expectations in accordance with each position's job description.
  • Conduct departmental orientation to ensure associates receive appropriate new-hire training.
  • Ensure associates understand company, resort, and departmental expectations and parameters.
  • Ensure associates are cross-trained to support daily operations.
  • Schedule associates according to business demands and track time and attendance.
  • Ensure policies are administered fairly and consistently, and complete disciplinary procedures and documentation according to policy.
  • Observe associates' service behaviors and provide feedback.
  • Ensure associate recognition takes place on all shifts.
  • Solicit associate feedback, use an open-door policy, and review satisfaction results to identify and address problems or concerns.
  • Participate in progressive discipline procedures.
  • Review associate satisfaction results.

About the Company

Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Marriott Vacations Worldwide focuses on vacation ownership and resort experiences across a diverse portfolio of brands. It operates vacation ownership programs and runs or collaborates with more than 100 resorts worldwide, employing staff who guide guests and share local cultures. The product works through timeshare-style ownership and resort stays, with associates helping guests plan trips, share information about destinations, and ensure smooth experiences. The company differentiates itself through a strong culture built on care, collaboration, integrity, and customer-centric decision-making, framed by the MVWay and a focus on treating associates well so they can better serve customers. Its goal is to deliver unforgettable vacation experiences, help people pursue fulfilling lives, and grow its associate network while expanding its presence globally.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Orlando, FL
Founded
1984

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