Internship

Video Production Intern

Posted on 3/7/2025

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Compensation Overview

$20/hr

San Ramon, CA, USA

Hybrid with at least 2 days in the office.

Category
Creative Production
Required Skills
Video Editing
Connection
Connection
Connection
logo

Get referrals →

You have ways to get a Dialpad referral from your network.

đź’ˇ

Applications through a referral are 3x more likely to get an interview!

Requirements
  • Current film student
  • Experience working with various high-quality cameras
  • Experience with various lighting products
  • Experience with sound equipment (overhead booms, lapel mics, etc.)
  • Editing experience
  • Hybrid with at least 2 days in the office
  • Local to San Ramon area (or will be for the summer)
  • To be interviewed (both for our vetting and for their practice)
Responsibilities
  • Become familiar with the equipment in Dialpad’s Video Studio; understand the capabilities available; and be able to use/explain anything in the studio
  • Review all the Dialpad videos that currently exist, understand the look/feel of the current way Dialpad does video, and become familiar with the software we use for editing
  • Storyboard, shoot, and edit 3 or more videos for Dialpad - content TBD closer to the internship timing based on priorities
  • Create process/templates for rinse/repeat videos: PM interviews for product launches, Internal DialedIn video editing, Educational videos for customers

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. The platform allows businesses to improve their interactions with customers and optimize sales processes. Dialpad stands out from competitors with its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team. The company's goal is to leverage AI to transform customer service and sales, making these processes more efficient.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$450M

Headquarters

San Ramon, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's $300M ARR showcases its strong financial growth and market presence.
  • The acquisition of Surfboard enhances Dialpad's workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year highlights strong partnerships.

What critics are saying

  • Increased competition from advanced AI models like Falcon 2 poses a threat.
  • Integration challenges may arise from the Surfboard acquisition.
  • Dependence on key partnerships could impact service offerings if altered.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis in its communication platform.
  • The company integrates AI-driven solutions for customer engagement and sales support.
  • Dialpad's continuous innovation and fast feature releases set it apart from competitors.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
SaaStr
Feb 11th, 2025
How Dialpad Hit $300M ARR by Building Their Own AI Stack: 5 Key Learnings

At SaaStr AI Day 2025, Jim Palmer, Dialpad's Chief AI Officer (and co-founder of TalkIQ, which Dialpad acquired), shared the tactical playbook they used to build and scale their AI capabilities.

Infotech Lead
Dec 12th, 2024
Tech deals: Cadence, Dialpad, EvoluteIQ, Carahsoft, Futurum, Deloitte

Lyte Fiber, a Texas-based fiber internet service provider, has partnered with GOCare and Dialpad to revolutionize its customer experience.

FF News
Dec 5th, 2024
What’S The Best Thing About The Event? | Call & Contact Centre Expo 2024

There’s something different about this one…For the latest developments in the contact centre industry, the Call and Contact Centre Expo is the place to be.Find out from attendees and exhibitors what they thought the best thing about the event is. From meeting old faces and new, to the unique qualities that this particular expo provides, there’s plenty to celebrate here.Although one guest is… reaching… a little with their contribution.Read on to find out more.Connecting with others in the contact and call centre industryThere’s a conference for everything and it’s no surprise that call and contact centres have their own, given the amount of innovation and change taking place in this space.In this video we took the opportunity to speak to a range of attendees whilst there to get their thoughts.The Call and Contact Centre Expo 2024 brings together a vibrant community of professionals from across the industry, creating an atmosphere that many attendees say is the event’s best feature.A common theme among responses is the opportunity to connect—both with familiar faces and new prospects. For some, it’s a reunion of sorts, with years of industry experience culminating in meetings with former colleagues and mentors. Andrew Pattie from Sprinklr, for example, noted the joy of seeing old friends and even reconnecting with former or potential bosses, highlighting the tight-knit nature of the contact center world.A human connectionOthers emphasize the human connection fostered by the event. Gabi Warren and Jordy Van Gent from AI driven CX platform Puzzel, both pointed out the unique value of face-to-face interactions, especially after communicating virtually for so long. For them, the chance to shake hands, share a coffee, and chat with customers or peers in person makes all the difference

Telecom Reseller
Nov 14th, 2024
Dialpad Unveils New Contact Center Solution Leveraging AI to Boost Customer Service Efficiency

SAN FRANCISCO, CA - November 12, 2024 - Dialpad, the leading AI-powered communications intelligence platform trusted by tens of thousands of enterprises worldwide, today announced the launch of Dialpad Support, marking a significant evolution of its Ai Contact Center solution into a complete next-generation platform that fundamentally transforms how businesses approach customer service.

Linqto
Oct 22nd, 2024
Dialpad News: Dialpad Hits $300 Million In Annual Revenue

In addition to this financial success, Dialpad has announced the acquisition of Surfboard, a workforce management company, as part of its strategy to offer more integrated solutions within its platform.

INACTIVE