Public Area Supervisor
About the job
- A diploma or certificate in Hospitality.
- At least 2–3 years of experience in housekeeping or public area cleaning, preferably in a hotel or similar establishment.
- Good knowledge of cleaning procedures, hygiene standards, health and safety requirements, and chemical handling.
- Ability to train, supervise, and motivate staff.
- Ability to work flexible shifts, including weekends and public holidays.
- Monitor and maintain cleanliness and sanitation.
- Support the team in meeting common goals.
- Communicate with, motivate, and promote teamwork among team members.
- Ensure adherence to quality expectations and standards.
- Organize assigned stations and service areas.
- Maintain cleanliness of the work area.
- Collect the daily worksheet and applicable keys for each duty assignment and return them by the end of the shift.
- Clean public areas daily according to operational policies and standards.
- Maintain the supply cart and vacuum cleaner to maximize efficiency and keep them neat and orderly.
- Stock the supply cart with necessary cleaning materials and equipment.
- Remove accumulated trash from public areas.
- Dust all surfaces.
- Replenish promotional materials, literature, and stationery.
- Vacuum public areas.
- Report unusual circumstances to the Floor Supervisor.
- Report maintenance requests and replacement orders.
- Hand over lost-and-found property from public areas to the Floor Supervisors.
- Assist guests and other departments by removing food trays and trolleys from public areas.
- Complete full cleaning of any room as requested by the Floor Supervisor.
- Attend to guest needs and requests courteously and efficiently.
- Assist other departments when needed to ensure optimum service to guests.
- Previous supervisory experience is an advantage.
About the company
Radisson Hotel Group connects travelers with hotels across Europe, the Middle East, Africa and Asia-Pacific, while helping property owners develop, brand and run lodging businesses. Its portfolio spans luxury and lifestyle hotels, upscale resorts and properties converted from independent hotels into branded destinations. Guests book through the group's channels and use its loyalty program, while owners partner through managed, franchised, leased or hybrid agreements. Its commercial systems support property management and hotel revenue optimization through shared technology and distribution. Its hospitality roots trace to Copenhagen's first SAS hotel in 1960, and the group is headquartered in Brussels, Belgium.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
1960
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Simplify's Take
What believers are saying
- Owners keep adding properties: RHG signed and opened 160 hotels with 22,000-plus rooms in January-June 2026.
- Development includes internal moves: RHG's April 2026 report records 8.5 million learning hours and 40% internal hiring for 2025.
- India has a defined expansion target: July 2026's Vision 2030 set 500 hotels, versus 142 operating across 86 cities.
What critics are saying
- Contract security varies: RHG's available 2025 leased/managed-hotel data show 34% temporary no-fixed-hours employment and 18% outsourced workers.
- Hiring controls have uneven coverage: 2025 leased/managed-hotel data show under-half toolkit uptake; full audits covered 56 of 395 hotels.
- Compliance work extends beyond office hours: RHG's Bucharest role requires shifts, weekends and unannounced night audits.
What makes Radisson Hotel Group unique
- A larger hotel group controls RHG: Jin Jiang holds a majority stake.
- Owners often return with another property: about 65% of RHG's owners have more than one hotel with the group.
- The brand network spans many markets: RHG's portfolio covers more than 100 countries.
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