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Ernst & Young

Global professional services: consulting, assurance, tax

Strategic Event Solutions Event Manager - Supervising Associate, Chicago, IL

Project ManagementUpdated on Nov 14
Full-timeChicago, IL, USA$68.9k - $128.8k

About the Job

Requirements

  • A degree in a related discipline or a minimum of 5-7 years of experience in Event Management, meetings operations, and stakeholder consultation.
  • Strong knowledge of the meetings and events marketplace, service delivery models, supplier management, and industry trends.
  • Knowledge of meeting industry software and collaboration tools, including Cvent, Microsoft Office, Teams, Excel, PowerPoint, and related workflow or documentation platforms.
  • Ability to learn and use technology, automation, or artificial-intelligence-enabled tools to improve documentation, reporting, process consistency, and team efficiency.

Responsibilities

  • Consult with meeting sponsors and requesters to understand event objectives, logistical requirements, budget parameters, and risk considerations, then develop practical, compliant, and sustainable meeting plans.
  • Recommend the appropriate service model, planning approach, sourcing path, registration or attendee management support, contracting process, payment method, budget tracking, and reporting structure.
  • Deliver event experiences in accordance with EY policies, SES service levels, and meetings and events goals.
  • Provide onsite support when required based on event complexity, risk, stakeholder needs, and the approved support model.
  • Clarify ownership and partner across Account Managers, sourcing partners, attendee management, production, creative services, security, finance, and other support teams.
  • Use approved event technology, tools, and templates to enhance stakeholder experience, improve consistency, and support efficient event delivery.
  • Complete timely and accurate Cvent data entry, including event scope, status, budget details, actuals, savings, repository documentation, and reporting requirements; resolve data quality issues that affect visibility, audit readiness, or downstream processes.
  • Support contracting, approvals, signatures, deposits, and meetings card processes in alignment with applicable service-level ownership and payment guidance.
  • Identify recurring process gaps, escalate resource or compliance concerns, and contribute to solutions that reduce rework, improve clarity, and strengthen team adoption of updated processes.
  • Use technology, automation, and artificial-intelligence-enabled tools where appropriate to improve efficiency, knowledge sharing, documentation, and operational visibility.
  • Lead or support SES special projects, process documentation, training, or cross-functional initiatives as needed.
  • Use SES and meetings and events guidelines, procedures, and service-level criteria to recommend practical event solutions and guide stakeholders through approval, sourcing, contracting, planning, and closeout.
  • Maintain timely and accurate data input, document and repository management to support reporting, audit readiness, and a consistent user experience.
  • Track budgets, account for supplemental budget needs, provide payment-path guidance, manage deposits, and support reconciliation.
  • Apply knowledge of meetings and events operational processes, EY policies, Cvent workflows, service-level assignments, and supplier support models.
  • Build trusted relationships and drive adoption of updated processes by communicating the rationale, setting clear expectations, and encouraging consistent practices.
  • Communicate, challenge, and persuade internal stakeholders at all levels while balancing service, compliance, cost, timing, and resource considerations.
  • Collaborate across the SES ecosystem, understand how decisions affect suppliers and requesters, and help reduce unnecessary escalation by clarifying ownership.
  • Understand compliance, spend under management, Cvent data quality, and reporting metrics, and identify opportunities to improve visibility and controls.
  • Balance multiple priorities by considering urgency, impact, stakeholder expectations, and available resources.
  • Test new tools, document learnings, and contribute to process simplification.
  • Exercise sound judgment with periodic supervision, escalating issues appropriately while independently resolving routine decisions within established guardrails.
  • Travel as required, anticipated at 25%-40%, based on event scope and business demand; overtime may be required based on event volume, schedule, stakeholder needs, or onsite delivery requirements.

Desired Qualifications

  • Certified Meeting Professional certificate preferred.

About the Company

Ernst & Young

Global professional services: consulting, assurance, tax

EY (Ernst & Young) provides professional services at a global scale, offering consulting, assurance, tax, and transaction advisory services. It serves clients across industries such as technology, media, real estate, hospitality, and construction. Instead of selling a single product, EY works with clients through tailored engagements where cross-disciplinary teams analyze challenges, design strategies, perform audits, help with tax planning, and assist with mergers or divestitures. What sets EY apart is its worldwide reach and integrated service model, industry-specific expertise, and focus on responsible business practices like sustainability, cybersecurity, and workforce flexibility. EY’s goal is to help organizations improve performance, manage risk, and achieve sustainable growth while building a better working world.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Boston, MA
Founded
1991

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