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First Western Trust

Private trust banking and wealth management

Assistant Director, Wealth Platform Solutions

Product ManagementPosted on Nov 10
Full-timeDenver, CO, USA

About the Job

Requirements

  • A bachelor’s degree in Business, Finance, or a related field is required.
  • Five to seven years in a product role, with a high degree of execution ownership, is required.
  • Three to five years in a supervisory role with people-management experience is required.
  • Strong knowledge of product management and product development principles, including discovery, requirements definition, prioritization, roadmap development, implementation, adoption, and continuous improvement.
  • Understanding of wealth management products, services, client journeys, and operating models, with the ability to connect client needs to platform and process solutions.
  • Demonstrated ability to design and improve end-to-end client and associate experiences, identify friction points, and translate them into actionable solutions.
  • Strong strategic thinking and prioritization skills, including evaluating initiatives based on client impact, business value, risk, effort, and strategic alignment.
  • Working knowledge of digital wealth platforms, customer relationship management systems, workflow technology, client portals, and related wealth technology, with the ability to evaluate how technology can improve the client and associate experience.

Responsibilities

  • Lead strategic client experience initiatives from concept through implementation, including the Frictionless Client Experience, and identify opportunities to remove complexity and improve the end-to-end client journey.
  • Serve as a product leader for the Wealth platform, translating client, associate, and business needs into clear requirements, priorities, solutions, and implementation plans.
  • Lead process design and continuous improvement across Wealth profit centers, creating scalable processes, standards, and workflows that improve consistency, efficiency, and the client experience.
  • Partner with Wealth, Technology, Operations, Risk, Compliance, Marketing, and other stakeholders to evaluate solutions, establish requirements, manage dependencies, and execute strategic initiatives.
  • Develop and manage the Wealth platform roadmap, prioritizing competing initiatives based on strategic alignment, client and associate impact, business value, risk, and implementation complexity.
  • Establish measurement and feedback mechanisms to assess adoption, effectiveness, and client and associate outcomes, and use insights to continuously improve the Wealth platform and experience.

Desired Qualifications

  • A master’s degree in Business, Finance, or a related field is preferred.

About the Company

First Western Trust

Private trust banking and wealth management

First Western Financial operates a private trust bank-based platform that provides integrated wealth management and mortgage services for high-net-worth individuals in the Western U.S. Its Wealth Management offering combines private banking, trust and estate services, investment management, and wealth planning through boutique offices with personalized, high-touch service. The Mortgage segment originates and sells residential loans on the secondary market. The company sets itself apart by pairing localized, client-focused private banking with institution-style products and services, targeting first-generation wealth creators and growing through selective acquisitions and an IPO. Its goal is to deliver comprehensive financial solutions that grow client wealth and expand its private trust bank footprint.

Company size
201-500
Company stage
IPO
Headquarters
Denver, CO
Founded
2002

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