Continental Services

Contract dining and corporate catering services

Regional Sales Manager

Field SalesConfirmed live in the last 24 hours

Full-timeSouth Bend, IN, USANo salary listed

About the Job

Requirements

Work experience in the refreshments or contract management industry is preferred, preferably with one of the Top 50 Food Service Management organizations or in coffee, vending, food and beverage, or related industries.
Three to five years of sales experience is required, and experience in hospitality and/or foodservice is strongly preferred. Experience hunting for new business is required.
Demonstrate results orientation and flexibility, take action when needs arise, follow through on tasks, balance business requirements with client requests, and absorb new information quickly to translate key points into positive outcomes.
Demonstrate the ability to visualize how to meet customer needs, package suitable offerings, engage and sell proactively, and gain buy-in, respect, trust, and accountability to achieve goals.
Demonstrate resilience, endurance, and persistence throughout one's career.
Maintain a positive, collaborative, and respectful approach, including during adversity and when working with people inside and outside the organization.
Build and maintain trust and long-term client relationships; communicate directly and honestly, share information openly with clients, and seek collaborative resolution of issues while considering others’ points of view.
Align personal values with the company’s values and culture.
Demonstrate strong proficiency with electronic communication, Microsoft Office Suite, and related systems used in the industry.
Live within reasonable distance of the assigned territory.

Responsibilities

Generate new business through networking, social media, cold calling, internet resources, targeting specific competitor clients, and following through with leads.
Research and identify opportunities, and network within the field.
Understand account profitability and how decisions made with each client affect the business; assess client needs and determine the best offering.
Meet or exceed sales objectives while delivering comprehensive service to clients throughout the sales process.
Understand client pain points and create solutions to help clients achieve their goals.
Maintain strong internal relationships and communication before and during the sales process to ensure clients transition smoothly to the operations team after a sale.
Document pertinent client information and relay it to the appropriate individuals.
Facilitate implementation of selected services by partnering with Construction Management, Marketing, Business Development Analytics, and Operations to develop a comprehensive offering.
Follow standard operating procedures, maintain an accurate pipeline using Salesforce and SmartSheets, and leverage sales tools including LinkedIn and ZoomInfo to build leads and opportunities.
Schedule and participate in interactive meetings with support departments to achieve results.
Identify opportunities for continuous improvement and ensure current tools and resources are used effectively.
Leverage relationships and expand capabilities to respond to changing market demands; evaluate programs and initiatives.
Consult with business leaders, solicit feedback, evaluate needs, and apply solutions.
Follow company policies and procedures while executing core responsibilities and introducing new solutions.
Travel frequently within the assigned territory.

Desired Qualifications

A bachelor's degree in sales, business, marketing, or a similar field is preferred.
Experience in the refreshments or contract management industry is preferred, preferably with one of the Top 50 Food Service Management organizations or in coffee, vending, food and beverage, or related industries.
Experience in hospitality and/or foodservice is strongly preferred.

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

Business Development: Generate new business through networking, social media, cold calling, internet resources, targeting specific competitor clients, and actively following through with leads. Research, identify opportunities and network within the field. Understand account profitability and how decisions made with each client to impact our business. Determine the best offering for the client after assessing their needs.
Sales: Meet or exceed sales objectives while delivering outstanding and comprehensive service to clients throughout the sales process. Understand client pain objectives and create solutions that will help them to achieve their goals.
Client Transition Support: Maintain strong internal relationships and communication prior to and during the sales process to ensure seamless transition of those clients to the operations team post-sale. Document all pertinent information from clients and relay to necessary individuals. Facilitate the implementation of select services by partnering with Construction Management, Marketing, Business Development Analytics, and Operations to develop a comprehensive offering.
Administrative Responsibilities: Compliance in utilizing our SOP processes to include maintaining an accurate pipeline via CRM (Salesforce) and SmartSheets. Leveraging sales tools including the LinkedIn platform and ZoomInfo to build new leads and opportunities. Schedule and participate in interactive meetings with support departments to achieve results.
Continuous Improvement: Be a catalyst for continuous improvement. Identify opportunities and ensure that current tools and resources are used effectively. Leverage relationships and expand capabilities to respond to ever changing market demands. Evaluate programs and initiatives. Consult with business leaders; soliciting feedback, evaluating needs, and applying solutions. Respect company policies and procedures while executing core responsibilities and introducing new solutions.

Bachelor’s degree preferred in sales, business marketing or similar.
Work experience in the refreshments or contract management industry preferred, preferably with one of the Top 50 Food Service Management organizations or coffee, vending, food and beverage or related industries.
3-5 years of sales experience required, hospitality and/or foodservice strongly preferred. Must have experience hunting new business.
Results oriented and flexible; takes action as soon as need arises and can demonstrate positive results; steadily follows through on tasks; able to find a balance between the business requirements and meeting client requests; absorbs new information quickly and translates key points into positive outcomes.
Has a passion for sales and good at visualizing how to meet customer needs and package the offerings that best meet their requirements. Demonstrated ability to engage and sell proactively, gaining buy-in, respect, trust, and accountability to achieve goals.
High energy level; has demonstrated resilience, endurance and persistence throughout career.
Can-do attitude; stays positive, even in the face of adversity; sets right tone for others. Collaborative in work style with others both inside and outside organization; respectful of what others can contribute.
Places high importance on building and maintaining trust; has a long-range perspective with relationship development. Believes in and routinely practices direct and honest communication by actively sharing information openly with clients. Seeks collaborative resolution of issues and others’ points of view.
Personal values align with the company’s values and culture.
Strong proficiency with electronic communication, Microsoft Office Suite, and related systems used in the industry.

Location:

This role will be remote based with frequent travel required with the assigned territory, focused around South Bend, IN. Applicants must live within reasonable distance of the assigned territory.

About the Company

Continental Services

Contract dining and corporate catering services

Continental Services is a contract dining management company that provides fresh, handcrafted food for corporate workplaces, grab-and-go pantry-style vending, special events, and luxury yachts. The company runs on long-term contracts and event-based services, delivering tailored dining solutions through on-site staffing, menu design, catering operations, and specialized yacht provisioning. By managing client needs end-to-end, Continental ensures high-quality food and reliable service for businesses, events, and luxury vessels. What sets Continental apart is its collaborative culture, flexible hours, and a track record of adapting to crises (notably its COVID-19 response, where it fed frontline health workers), along with its focus on reimagining workplace dining. The company’s goal is to be a trusted partner for corporate dining, events, and luxury hospitality by delivering customized, consistent, and dependable food experiences while supporting clients’ operational needs.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Troy, MI
Founded: 1989

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