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Continental Services

Contract dining and corporate catering services

Regional Sales Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Mid, Senior
Bachelor's
South Bend, IN, USA
RemoteApplicants must live within reasonable distance of the assigned territory.
Sales & Account ManagementField Sales

About the job

Requirements
  • Work experience in the refreshments or contract management industry is preferred, preferably with one of the Top 50 Food Service Management organizations or in coffee, vending, food and beverage, or related industries.
  • Three to five years of sales experience is required, and experience in hospitality and/or foodservice is strongly preferred. Experience hunting for new business is required.
  • Demonstrate results orientation and flexibility, take action when needs arise, follow through on tasks, balance business requirements with client requests, and absorb new information quickly to translate key points into positive outcomes.
  • Demonstrate the ability to visualize how to meet customer needs, package suitable offerings, engage and sell proactively, and gain buy-in, respect, trust, and accountability to achieve goals.
  • Demonstrate resilience, endurance, and persistence throughout one's career.
  • Maintain a positive, collaborative, and respectful approach, including during adversity and when working with people inside and outside the organization.
  • Build and maintain trust and long-term client relationships; communicate directly and honestly, share information openly with clients, and seek collaborative resolution of issues while considering others’ points of view.
  • Align personal values with the company’s values and culture.
  • Demonstrate strong proficiency with electronic communication, Microsoft Office Suite, and related systems used in the industry.
  • Live within reasonable distance of the assigned territory.
Responsibilities
  • Generate new business through networking, social media, cold calling, internet resources, targeting specific competitor clients, and following through with leads.
  • Research and identify opportunities, and network within the field.
  • Understand account profitability and how decisions made with each client affect the business; assess client needs and determine the best offering.
  • Meet or exceed sales objectives while delivering comprehensive service to clients throughout the sales process.
  • Understand client pain points and create solutions to help clients achieve their goals.
  • Maintain strong internal relationships and communication before and during the sales process to ensure clients transition smoothly to the operations team after a sale.
  • Document pertinent client information and relay it to the appropriate individuals.
  • Facilitate implementation of selected services by partnering with Construction Management, Marketing, Business Development Analytics, and Operations to develop a comprehensive offering.
  • Follow standard operating procedures, maintain an accurate pipeline using Salesforce and SmartSheets, and leverage sales tools including LinkedIn and ZoomInfo to build leads and opportunities.
  • Schedule and participate in interactive meetings with support departments to achieve results.
  • Identify opportunities for continuous improvement and ensure current tools and resources are used effectively.
  • Leverage relationships and expand capabilities to respond to changing market demands; evaluate programs and initiatives.
  • Consult with business leaders, solicit feedback, evaluate needs, and apply solutions.
  • Follow company policies and procedures while executing core responsibilities and introducing new solutions.
  • Travel frequently within the assigned territory.
Desired Qualifications
  • A bachelor's degree in sales, business, marketing, or a similar field is preferred.
  • Experience in the refreshments or contract management industry is preferred, preferably with one of the Top 50 Food Service Management organizations or in coffee, vending, food and beverage, or related industries.
  • Experience in hospitality and/or foodservice is strongly preferred.

About the company

Continental Services is a contract dining management company that provides fresh, handcrafted food for corporate workplaces, grab-and-go pantry-style vending, special events, and luxury yachts. The company runs on long-term contracts and event-based services, delivering tailored dining solutions through on-site staffing, menu design, catering operations, and specialized yacht provisioning. By managing client needs end-to-end, Continental ensures high-quality food and reliable service for businesses, events, and luxury vessels. What sets Continental apart is its collaborative culture, flexible hours, and a track record of adapting to crises (notably its COVID-19 response, where it fed frontline health workers), along with its focus on reimagining workplace dining. The company’s goal is to be a trusted partner for corporate dining, events, and luxury hospitality by delivering customized, consistent, and dependable food experiences while supporting clients’ operational needs.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Troy, Michigan

Founded

1989

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Simplify's Take

What believers are saying

  • Continental claims more than 3,000 clients, including Fortune 100 companies, as of April 2026.
  • Updated July 2026 materials highlight award-winning teams and 24/7 service technicians.
  • Its Midwest footprint spans Detroit, Cleveland, Columbus, Indianapolis, and other dense markets.

What critics are saying

  • Private-equity ownership shifted to Morgan Street Holdings in November 2024, pressuring exit-driven execution.
  • Michigan Central and similar premium accounts concentrate revenue in event-driven, discretionary spending.
  • Workplace dining demand stays fragile if remote work reduces on-site headcount through 2026.

What makes Continental Services unique

  • Detroit-founded since 1989, Continental serves workplaces, events, and yachts across the Midwest.
  • It pairs contract dining with micro-markets, coffee, delivery, and custom culinary programs.
  • Michigan Central named Continental exclusive catering partner on April 20, 2026.

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Benefits

  • Meal Benefits

Company News

Yahoo Finance
Nov 13th, 2024
New Heritage Capital Exits Investment in Portfolio Company, Continental Services

BOSTON, November 13, 2024--New Heritage Capital Exits Investment in Portfolio Company, Continental Services