Department Manager

Job Summary:

The Department Manager is responsible for supervising and directing the work activities of their respective team. All aspects of the assigned department must be carried out as efficiently as possible with respect to staffing, materials management, financial management, customer care and customer delivery goals.

Job Duties and Responsibilities:

1. The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and escalate as needed) per Company policies and procedures. Complete recommendations for employees’ performance ratings, promotions and pay changes.
2. Provide guidance and mentoring to meet all department goals and objectives.
3. Manage the workload distribution of department staff.
4. Plan for, manage, monitor and maintain project profitability to achieve Company goals.
5. Managing scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM.
6. Participating in and/or facilitating the bid process.
7. Manage all related quality and safety issues on customer work.
8. Act as the Company liaison for interface with customer representative(s).
9. Create, develop and implement account process improvement(s).

• Other responsibilities as assigned.

Qualifications

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Must possess the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company sponsored American Express Card.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of seven (7) years supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must be able to supervise multiple direct reports – exempt and non-exempt.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

 English language proficiency, including the ability to speak, read, write, and understand English, is required.  This is based on the requirement to communicate directly with customer(s) and other employees, to complete regular reporting both to management and to the customer, and to promote safety and efficient communication in the case of emergencies.  

Minimum Years of Experience

6+
License Required

No
Minimum Education

High School
Overview

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025  fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions: 

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and  Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

EEO Statement

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

English/Español

Right to Work/Ley de Derecho al Trabajo

English/Español

Workplace Type

Onsite