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JP Morgan Chase

Runs a consumer bank and an investment bank

Wealth Management Product Manager - International Insurance Client & Advisor Experience, Asia Focus

Product ManagementConfirmed live in the last 24 hours
Full-timeCentral And Western District, Hong KongNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of experience in product, business analysis, digital delivery, or agile roles.
  • Experience working on customer-facing or advisor-facing experiences in financial services, insurance, or other regulated environments.
  • Ability to translate business needs into structured requirements and user stories.
  • Ability to work with cross-functional teams and multiple stakeholders across time zones.
  • Interest in AI-enabled product capabilities and willingness to learn governance and measurement best practices.
  • Clear written communication and strong organizational skills.

Responsibilities

  • Support the definition and delivery of end-to-end client and advisor journeys for Asia markets across digital and assisted channels.
  • Partner with regional stakeholders to gather requirements and document market-specific needs, constraints, and handoffs.
  • Write clear user stories, acceptance criteria, and process flows; maintain a well-groomed backlog aligned to the roadmap.
  • Coordinate with Design, Engineering, Operations, and Controls partners to ensure solutions are usable, scalable, and compliant.
  • Help deliver AI-enabled features, including smarter routing, advisor assist tools, and guided servicing, and support testing and measurement.
  • Track delivery status, dependencies, risks, and releases; ensure readiness materials and communications are prepared.
  • Monitor KPIs and client/advisor feedback; propose iterative improvements based on data and user insights.
  • Contribute to reusability and standardization by identifying opportunities for shared components across regions.

Desired Qualifications

  • Familiarity with Asia insurance distribution models and/or cross-border client journeys.
  • Experience with agile tools such as Jira and Confluence, and basic analytics including funnels, conversion, and cycle time.
  • Exposure to CRM/workflow tools, onboarding, document collection, or servicing experiences.
  • Additional Asia language capability, such as Mandarin or Cantonese.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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