Full-Time

Participant Navigator

Welbe Health

Welbe Health

501-1,000 employees

Comprehensive home-based healthcare services for seniors

Consumer Goods

$20.07 - $24.08hourly

Bonus, Equity

Junior, Mid, Senior

La Quinta, CA, USA

Required Skills
Communications
Customer Service
Requirements
  • High School Diploma or Equivalency required
  • Bachelor's Degree in Social Services, Psychology, Health Science or relevant field preferred
  • Excellent organizational, customer service, and communication skills in settings with seniors, their families, and interdisciplinary team members
  • Bilingual English/Spanish preferred
Responsibilities
  • Act as the main point of contact for all new enrollees during their first 90 days
  • Oversee monthly welcome days for all new enrollees including provision and training of WelbeLink, vitals and emergency equipment, tour the center, and introduction to assigned IDT team
  • Ensure quick view is current upon enrollment including participant picture, emergency contact information, HIPPA, enrollment date, and living environment
  • Provide timely and high-quality information regarding care and referral services to participants
  • Assist in coordinating appropriate internal and external referrals and services to PACE participants including transportation, day center attendance, therapy, medication, meals on wheels, supplies, DME, personal care, etc.

WelbeHealth stands out as a comprehensive care provider for seniors, offering a wide range of services from medical and home care to social activities, often at no cost. The company's leadership team brings expertise from leading healthcare organizations, and with significant venture funding, they are well-positioned to drive meaningful innovations in senior care. The company's culture promotes diversity, empathy, and a shared purpose, creating a nurturing and dynamic work environment.

Company Stage

Series C

Total Funding

$61.2M

Headquarters

Menlo Park, California

Founded

2015

Growth & Insights
Headcount

6 month growth

11%

1 year growth

33%

2 year growth

90%