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Leidos

Builds technology for defense and civil agencies

Junior Transport Network Specialist

Network Engineering & AdministrationConfirmed live in the last 24 hours
Full-timeNorfolk, VA, USA$40.3k - $72.8kIn-person

About the Job

Requirements

  • A high school diploma or equivalent and 1–3 years of prior relevant experience or training are required.
  • U.S. citizenship and an active Department of Defense Secret clearance are required.
  • A Department of Defense 8570.01 IAT Level II certification is required before onboarding: CompTIA Security+ CE, Cisco CCNA Security, ISC2 SSCP, GSEC, GICSP, or CYSA+.
  • Familiarity with ITIL best practices, including ITIL Foundations, is required.
  • Knowledge of enterprise event-management, incident-management, and performance-management tools, including experience with SNMP-based network monitoring tools, is required.
  • Experience in a Department of Defense environment and understanding of customer communication are required.
  • Experience in a data center environment is required.
  • Familiarity with WAN and LAN transport technologies, including MPLS, routing protocols, Cisco IOS and IOS XE, VLANs, VoIP, subnet addressing, switching protocols, and general troubleshooting concepts, is required.
  • Hands-on experience with Department of Defense networks, including NIPR and SIPR, is required.
  • Availability to perform shift work is required; Shift 4 is Wednesday through Friday and every other Saturday, 1700–0500 EDT.

Responsibilities

  • Monitor transport network events and incidents affecting network transport and enterprise service health, documenting outage information, response actions, and resolution or escalation.
  • Monitor WLAN, LAN, and WAN transport solutions critical to users’ daily mission operations as part of the Current Operations Watch team.
  • Use internal systems to report incidents to leadership.
  • Create trouble tickets for incidents and events identified through monitoring tools or customer reports.
  • Initially assess the criticality and impact of events and engage the appropriate processes and personnel when escalation outside the Operations Center is required.
  • Facilitate escalation to higher tiers as required.
  • Interact with outside vendors and specialist WAN/BAN teams to resolve WAN events and incidents.
  • Use knowledge of vendor products in the environment.
  • Support Site Operations and external organizations through problem resolution and independent decision-making.
  • Respond to network infrastructure warning, critical, and fatal event alerts within five minutes or less.
  • Keep the Critical Situation Manager informed of all details regarding significant events or incidents.

Desired Qualifications

  • Prior military experience is a plus; U.S. Marine Corps or U.S. Navy IT experience is preferred.
  • Experience working with networking technologies and data centers is preferred.
  • Long-form business writing on complex topics is preferred.
  • The ability to drive innovation independently and improve processes is preferred.
  • The ability to define program goals and roadmaps based on customer needs and strategic direction, and ensure teams deliver committed projects on schedule, is preferred.
  • The ability to work in a matrix organization to resolve issues and communicate status effectively to peers, subordinates, and program leadership is preferred.
  • The ability to create complex technical reports on analytical findings is preferred.

About the Company

Leidos

Builds technology for defense and civil agencies

Leidos develops technology and runs services for defense, intelligence and civilian agencies, as well as healthcare and commercial customers. It combines software and engineering work with systems integration, building secure networks and equipment used in demanding operations. Its portfolio includes medical services, energy infrastructure design and technology that supports military missions, linking specialist businesses under one parent. Customers pay through contracts for delivered systems and services, with payment tied to labor, costs or agreed project milestones. Leidos traces its roots to a company founded in 1969 and is headquartered in Reston, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
Reston, VA
Founded
1969

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