AI Risk & Governance Senior Vice President

Services provides global solutions that help corporations, financial institutions, public sector and commercial clients optimize operations and drive their business forward. Through our five business lines – Liquidity Management Services, Payments, Trade & Working Capital Solutions, Investor Services and Issuer Services - we provide cash management, payments/receivables solutions, working capital solutions, post-trade securities services and issuer services across Citi’s global network.

Citi is seeking a AI Risk & Governance - SVP to lead the responsible AI agenda for Trade & Working Capital Solutions (TWCS) — one of the most strategically significant and globally scaled franchises within Citi's Institutional Clients Group, operating across 160+ countries. In this role, you will establish the control frameworks, testing strategies, and explainability standards that govern Citi's AI deployment in trade finance, ensuring every AI capability is built responsibly, governed transparently, and maintained to the highest standards of regulatory readiness. This is a critical senior leadership position at the intersection of AI innovation and risk control — with direct influence on how AI shapes the future of global trade finance at institutional scale.

Responsibilities

• Lead end-to-end AI risk identification, assessment, and management across all TWCS AI solutions, establishing and maintaining a consolidated AI risk register in coordination with Model Risk Management, Operational Risk, and Technology stakeholders.

• Define AI-specific risk appetite thresholds, escalation protocols, and material risk reporting frameworks aligned to enterprise risk management standards, ensuring AI risk posture is continuously monitored and remediated within approved tolerance.

• Architect and own the comprehensive AI testing strategy for all TWCS machine learning solutions — spanning pre-production validation through post-deployment monitoring — with performance benchmarks, fairness metrics, and robustness protocols calibrated to trade finance use cases including document digitization, fraud detection, and counterparty risk scoring.

• Design, implement, and operationalize a fit-for-purpose AI Governance framework for the Trade & Working Capital portfolio, covering model lifecycle policies, AI inventory management, and governance committee structures aligned to the EU AI Act, SR 11-7, and OCC Model Risk guidance.

• Lead the design and integration of Explainable AI (XAI) capabilities — including SHAP, LIME, and counterfactual reasoning — ensuring model decisions are interpretable and defensible for technical, executive, client, and regulatory audiences alike.

• Ensure all TWCS AI solutions maintain perpetual audit readiness, building and maintaining comprehensive model documentation artefacts including Model Risk Cards, bias assessments, data lineage maps, and control attestations across Internal Audit, regulatory examination, and external review cycles.

• Manage the geographic expansion of AI governance controls across 30+ markets, adapting frameworks to local regulatory requirements while maintaining global design consistency and control reusability across the TWCS AI estate.

Required qualifications & skills

• 12+ experience in financial services risk, technology, or AI/ML governance — including direct ownership of enterprise-level risk or governance programmes.

• Demonstrated experience building, launching, or governing AI/ML solutions within regulated financial services environments, with direct accountability for model risk management or AI governance frameworks.

• Deep knowledge of AI and ML concepts, responsible AI frameworks, model risk management, and explainability techniques including SHAP and LIME, combined with fluency in enterprise governance requirements such as SR 11-7, the EU AI Act, and OCC Model Risk guidance.

• Demonstrated experience leading Internal Audit reviews and regulatory examinations with bodies including the FRB, OCC, PRA, and MAS — with a track record of driving audit findings to timely, validated closure.

• Exceptional stakeholder management capability — able to build consensus, influence across a matrixed global organization, and align risk and governance strategy from engineering teams through to senior risk committees and external regulators.

• Outstanding written and verbal communication skills — able to translate complex AI risk and governance concepts with equal clarity for executive, regulatory, technical, and client audiences.

• Ability to self-direct, operate effectively in ambiguous environments, manage competing deadlines, and deliver high-quality outcomes consistently in large-scale, fast-paced institutional settings.

Beneficial skills & qualifications

• Trade finance domain knowledge — including familiarity with Letters of Credit, Bank Guarantees, Supply Chain Finance, Documentary Collections, and associated regulatory frameworks.

• Familiarity with generative AI tools and large language model governance, and their practical application within trade finance operations and enterprise productivity workflows.

• Experience applying agile delivery methodologies within cross-functional AI product and risk teams at enterprise scale.

• Advanced degree (MSc or MBA) in Artificial Intelligence, Data Science, Financial Engineering, Risk Management, or a related discipline.

• Relevant professional certifications such as GARP Model Risk Manager (GARP-MRM), GARP Certificate in AI Risk & Governance, Certified AI Governance Professional (CAIGP), CRISC, AI Audit Certificate (ISACA), EU AI Act Practitioner Certificate, or cloud AI/ML specializations (AWS, Azure, or GCP).

What we offer

This role offers a rare opportunity to shape how AI is governed at the heart of one of the world's most globally connected financial institutions — with the strategic scope, senior visibility, and institutional backing to make a lasting impact on the future of trade finance. At Citi, you will work at pace, with purpose, and alongside teams that operate at the highest levels of global banking.

• Direct strategic influence over Citi's AI governance agenda across a global trade finance franchise spanning 160+ countries.

• A hybrid working model with 3 days in the office and 2 days working remotely, providing flexibility alongside meaningful in-person collaboration.

• Access to Citi's global learning and development resources, supporting continuous professional growth and leadership development at senior level.

• Wellbeing support programs designed to sustain performance and work-life balance across all stages of your career.

• Competitive financial wellbeing benefits, including compensation structures, retirement planning, and long-term financial support appropriate to a senior leadership role.

• Family support benefits and policies that recognize and accommodate the full range of personal commitments.

• The opportunity to engage with and influence global regulators, senior risk committees, and cross-functional leadership as a recognized authority in AI governance.

Apply now to take ownership of AI governance at global scale and help define how responsible AI is built and deployed across one of the world's leading trade finance platforms.

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Job Family Group:

Institutional Sales

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Job Family:

Corporate Access

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$163,600.00 - $265,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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