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Arc'teryx Equipment

High-performance outdoor apparel and gear

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeLondon, UKIn-person

About the Job

Requirements

  • Three to five years of retail management experience, ideally with premium, outdoor, or sports lifestyle brands, and a proven ability to lead, motivate, and develop high-performing teams.
  • Skill in budgeting, forecasting, expense control, and driving profitable results with an entrepreneurial mindset.
  • A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
  • Strong organizational, time management, and problem-solving skills, proficiency in Microsoft Office, and the ability to manage inventory, scheduling, and team performance.
  • Fluency in both the local language and English.
  • Willingness to work key retail periods, such as Black Friday and the holiday season, and ability to lift up to 30 lbs as needed.

Responsibilities

  • Champion the Arc’teryx Vision, Purpose, and Values by cultivating a high-performing, inclusive, and guest-focused team culture.
  • Recruit, onboard, and continuously develop team members; provide ongoing coaching and feedback to drive performance and career growth; and facilitate weekly leadership meetings to align business priorities and team development.
  • Lead from the floor at least 80% of the week, modeling best-in-class service and ensuring guest interactions reflect the company’s commitment to excellence.
  • Drive store profitability by managing budgets, forecasting sales, controlling expenses, and managing net profit.
  • Own product and inventory management, run walkthroughs, lead visual merchandising, and use storytelling to boost sell-through and bring products to life for customers.
  • Build partnerships with local organizations, ambassadors, and influencers with the Community Marketing team to increase brand awareness and deepen community impact.
  • Oversee daily operations, including scheduling, labor planning, inventory, visual merchandising, and brand compliance.

Desired Qualifications

  • Retail management experience with premium, outdoor, or sports lifestyle brands.

About the Company

Arc'teryx Equipment

High-performance outdoor apparel and gear

Arc’teryx designs and sells premium outdoor clothing and gear for activities like mountain running, hiking, and climbing. Its product range includes jackets, pants, footwear, and accessories for men and women, sold through its website, own stores, and selected outdoor retailers. The gear emphasizes technical performance and durable materials to perform in extreme conditions, with seasonal launches such as lighter mountain-running gear. The company differentiates itself through meticulous design, advanced materials, and a direct-to-consumer plus wholesale model, paired with a strong reputation for quality. Its goal is to equip adventure enthusiasts with reliable, high-performance equipment and to foster a sense of community around outdoor activity, as seen in initiatives like Muslim Hikers.

Company size
1,001-5,000
Company stage
M&A
Total funding
Not listed
Headquarters
Vancouver, Canada
Founded
1989

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