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speakit

Digital dictation and speech recognition solutions

Spanish Customer Advisor - Hospitality Industry

Customer SupportConfirmed live in the last 24 hours
Full-timePorto, Portugal€920 - €1.2k

About the Job

Requirements

  • Native or proficient Spanish at C2 level.
  • Advanced English at least C1 level, both verbal and written.
  • Strong communication skills.
  • Problem-solving skills and strong attention to detail.
  • Desire to learn and advance.
  • EU citizenship.

Responsibilities

  • Manage host and guest queries.
  • Present the best available solutions using a community marketplace with millions of users.
  • Provide support through written communication and phone.
  • Meet and exceed service quality goals, compliance regulations, and productivity targets.
  • Follow management direction and provide feedback.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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