JP Morgan Chase

Runs a consumer bank and an investment bank

Infrastructure Engineer 3 - Production Support with monitoring

Site Reliability EngineeringConfirmed live in the last 24 hours

Full-timeHyderabad, Telangana, IndiaNo salary listedIn-person

About the Job

Requirements

Formal training or certification in infrastructure engineering concepts and at least 3 years of applied experience.
Hands-on experience in infrastructure operations and site reliability engineering.
Strong knowledge of one or more infrastructure disciplines, such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments.
Knowledge of observability, service-level agreements, and service-level objectives.
Strong knowledge of one or more scripting languages, such as Python.
Experience with multiple cloud technologies and the ability to operate in and migrate across public and private clouds.
Drive to develop infrastructure engineering knowledge across additional domains, data fluency, and automation knowledge.
Demonstrated experience using enterprise-authorized AI capabilities in the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalate when uncertain, and ensure outcomes align with resiliency, security, and auditability expectations.

Responsibilities

Maintain and manage large-scale infrastructure of servers, networks, and databases hosting API gateway platforms.
Apply technical knowledge and problem-solving methodologies to moderate-scope projects, focusing on improving data and systems running at scale and ensuring end-to-end application monitoring.
Identify opportunities to convert operational problems into software solutions.
Resolve most nuances and determine the appropriate escalation path.
Use conventional approaches to build or break down technical problems.
Drive daily activities supporting standard infrastructure and its capacity process.
Partner with application and infrastructure teams to identify potential capacity risks and govern remediation statuses.
Consider upstream and downstream data, systems, and technical implications.
Make significant decisions for projects involving multiple technologies and applications.
Use enterprise-authorized AI capabilities to accelerate monitoring, capacity analysis, and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Apply reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, validating changes and aligning them with resiliency and security expectations.

Desired Qualifications

Familiarity with modern front-end technologies.
Exposure to cloud technologies.

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

Maintaining and managing a large scale infrastructure of servers, network and databases hosting the API Gateway Platforms
Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
Finding opportunity for converting operational problems into a software solution
Resolves most nuances and determines appropriate escalation path
Executes conventional approaches to build or break down technical problems
Drives the daily activities supporting the standard infrastructure and the capacity process around it
Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
Considers upstream/downstream data and systems or technical implications
Be accountable for making significant decisions for a project consisting of multiple technologies and applications
Uses enterprise-authorized AI capabilities within the work environment to accelerate monitoring and capacity analysis and documentation, validating outputs and handling operational data according to sensitivity and security requirements.
Applies reuse-first, AI-assisted approaches to identify recurring capacity risks and improve remediation workflows, ensuring changes are validated and aligned to resiliency and security expectations.

Required qualifications, capabilities, and skills

Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
Hands on experience on Operations and SRE of Infrastructure
Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
Thinking Observability, SLA and SLO
Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.

Preferred qualifications, capabilities, and skills

Familiarity with modern front-end technologies
Exposure to cloud technologies

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1799

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