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Alignment-Health

Medicare Advantage plans with on-demand care

Social Worker

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeFresno, CA, USA

About the Job

Requirements

  • At least five years of experience in care management, assessment, long-term member or patient care management, or community-based resource delivery.
  • At least two years of experience with vulnerable adults or older adults.
  • At least one year of experience with motivational interviewing, with the ability to apply motivational interviewing and appreciative inquiry.
  • A Master’s Degree in Social Work (MSW).
  • Intermediate to advanced computer skills, including experience with Microsoft Word and Excel.
  • Ability to understand members’ current and potential needs and take appropriate action to support their health and well-being.
  • Ability to build trust in partnerships with members, clients, or patients.
  • Basic knowledge of complex care management and care management principles.
  • Effective written and oral communication, and ability to establish and maintain constructive relationships with diverse members, management, employees, and vendors.
  • Ability to perform mathematical calculations and calculate simple statistics.
  • Ability to prioritize multiple tasks, use advanced problem-solving and reasoning, define problems, collect data, establish facts, draw valid conclusions, and design, implement, and manage appropriate resolutions.
  • Ability to solve problems effectively, organize and manage time, and work in a fast-paced environment.
  • Ability to comprehend and analyze statistical reports.
  • Current, valid, unrestricted California driver’s license and reliable transportation.

Responsibilities

  • Conduct telephonic outreach to assigned members to assess health, environment, nutrition, and psychosocial concerns using a variety of assessments.
  • Coach and problem-solve with members to identify and address goals that support health and behavior change.
  • Provide interventions to optimize health and well-being, including education, coordination of community-based support services, and other resources.
  • Chart members’ treatments and progress in accordance with state regulations and department procedures.
  • Refer members to case managers as appropriate and refer members’ families to community support services and resources.
  • Provide home assessments to high-risk members and develop individual care plans.
  • Collaborate with physicians in screening and evaluating members for psychotropic medications.
  • Understand the clinical program design, program monitoring, and reporting to support members and implement the model of care.
  • Provide direct social work services, consultation, collaboration, referral, teaching, and advocacy as an interdependent member of the health team.
  • Assess and treat outpatients using individual and family modalities, applying social work skills and individual and family counseling to assist patients and families dealing with chronic and acute diseases or injuries.
  • Conduct psychosocial assessments to determine patient needs and family and community resources; counsel patients and families regarding limitations, adjustment to medical conditions, and ongoing treatment.
  • Develop and implement discharge plans, follow-up care, and transfers to other health care facilities, including nursing homes and rehabilitation hospitals.
  • Provide consultation to medical, nursing, and ancillary hospital staff regarding psychosocial issues, discharge plans, and follow-up care for patients and families.
  • Provide crisis intervention services.
  • Respond independently to appropriate community requests and seek opportunities to present programs that meet the needs of patients, members, and their families.
  • Consult with hospital administration and the plan, supplying information and feedback regarding procedures and services provided by the Psychology Division.
  • Develop and maintain relationships with community resources; coordinate with physicians and representatives of service disciplines for the benefit of members and their families.
  • Identify and assess community needs and organize responses to address them.
  • Interface with RN case managers and the interdisciplinary team in developing and implementing the Case Management Program.
  • Integrate social work case management and nurse case management as a team.
  • Conduct four home visits per day in Fresno and telehealth visits for Madera and Merced.
  • Work Monday through Friday, 8:00 AM to 5:00 PM.

Desired Qualifications

  • Crisis intervention training.
  • A valid, unrestricted Social Worker license (LCSW).

About the Company

Alignment-Health

Medicare Advantage plans with on-demand care

Alignment Health delivers Medicare Advantage plans for seniors, offering 24/7 access to healthcare through in-person, in-home, or telehealth options. Plans are funded by premiums paid by Medicare beneficiaries and federal reimbursements, with a focus on coordinated care supported by provider-facing technology to improve delivery and efficiency. Differentiation comes from pairing high-touch, VIP-level service with affordable pricing and technology-driven care coordination. The overarching goal is to simplify and enhance the healthcare experience for seniors by providing accessible, high-quality care without excessive costs.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Orange, CA
Founded
2013

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