Head of Regional Payment Operations
Wise
Head of Regional Payment Operations
Wise
Low-cost international money transfers with API
Are you ready to shape the future of payments in Latin America, Middle East & Africa and beyond?
We’re seeking a strategic and experienced Head of Regional Payment Operations to lead our teams across Latin American and Middle East & African corridors. You’ll play a key leadership role within our global Payment Operations group, directly managing senior function leads and indirectly overseeing over 40+ professionals, across multiple locations.
This role is perfect for someone with deep knowledge of payment systems, and a passion for automation, compliance, and operational scalability. You’ll work alongside Product, Engineering, Banking, Treasury, and other critical stakeholders to ensure we deliver seamless payment services to customers across the world.
What You’ll Do:
• Build, lead and grow high-performing payment operations teams
• Ensure compliance and SLA excellence across multiple currencies and schemes
• Drive efficiency and scalability through AI, automation, and process transformation
• Partner cross-functionally to scale our payments infrastructure
Must have
• 5+ years total in payments or ops leadership roles in a global environment
• Domain knowledge of payment schemes
• Experience scaling ops orgs via automation and AI
• Strong compliance and risk management awareness
• Background in financial services (FinTech, PSPs, banks)
• Exceptional written/oral communication in Portuguese and English
• Excellent cross-functional stakeholder communication
Nice-to-Have
• Product background or experience launching payment products
• AI/ML or automation tools experience in ops
• Technical understanding of APIs or system architecture
• Led international teams or expansion projects
Benefits
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Compensation: 29000 to 38300 (BRL) (MONTHLY)
Wise enables international money transfers with lower fees by using a peer-to-peer model to match transfers across borders. It offers a multi-currency account for holding and managing money in different currencies and provides an API for businesses to integrate Wise transfers into their platforms. Unlike traditional banks that charge higher fees and poor exchange rates, Wise uses transparent, small-per-transaction fees and real-time exchange rates to reduce costs. Its approach differentiates it from competitors by emphasizing simplicity, cost transparency, and a broad API for business integration. The goal is to make cross-border payments cheaper, faster, and more transparent for individuals and businesses around the world.
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