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Teleperformance Spain

Customer experience and business services

Agente Comercial Telefónico Seguros-LU a 6-ESTABILIDAD

Part-Time
€14.3k/yr+ Incentives
Entry
Madrid, Spain
HybridInitially on-site in Madrid; telework may be available after three months.
InsuranceInsurance Sales & Agency

About the job

Requirements
  • Secondary education (ESO, bachillerato, or equivalent).
  • Experience selling home insurance or other types of insurance is preferred; relevant experience may include call-center teleoperation, in-person sales, or work in brokerages or insurance companies.
  • A good level of oral and written communication.
  • Ability to handle customers professionally and empathetically.
  • Computer skills and keyboard proficiency.
  • Must meet the stated financial-services honorability requirements, including no relevant criminal record or qualifying serious or very serious administrative sanctions, and sign the honorability declaration if selected.
Responsibilities
  • Make outbound calls to the telecommunications operator’s existing customers to inform them about and advise them on home insurance.
  • Identify customer needs and present the most suitable proposal.
  • Effectively handle inquiries, questions, and issues related to the product.
  • Use databases, tools, and internal applications to record and track each customer interaction.
Desired Qualifications
  • Experience selling home insurance or other types of insurance, including call-center teleoperation, in-person sales, or work in brokerages or insurance companies.

About the company

Teleperformance Spain is the Spanish operation of a global customer-experience and business-services company. It delivers customer care, technical support, sales, back-office processing, content-related operations, and other outsourced services for client brands. Multilingual teams support consumers and business customers across phone, messaging, digital, and operational channels. Delivery centers and remote teams are coordinated through workforce management, training, quality, technology, security, and client operations. Roles span customer service, sales, technical support, content operations, team leadership, recruiting, and business support.

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