TMF Group

Global corporate administration: accounting, payroll, HR

HR Operations Administrator

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeBelgrade, SerbiaNo salary listed

About the Job

Requirements

Previous experience in HR administration, HR operations, or employee lifecycle administration is preferred.
Experience supporting HR activities across countries or working in a shared-service or remote HR support environment would be an advantage.
Knowledge or previous experience of Luxembourg HR administration and employment processes is a strong advantage and can also be developed through training.
Excellent written and verbal English is required.
Strong administrative, organisational, and communication skills are required.
High accuracy and attention to detail are required, particularly when handling employee records and HR documentation.
Ability to manage multiple priorities, follow defined processes, and meet deadlines is required.
A proactive, solution-oriented approach and confidence identifying inconsistencies and seeking clarification are required.
Ability to work effectively remotely with the Luxembourg HR team while collaborating with colleagues in Serbia is required.
Excellent Microsoft Excel skills are required, including formulas, lookups, data reconciliation, reporting, and data analysis.
Ability to handle confidential employee information with appropriate discretion is required.
A strong interest in artificial intelligence, automation, and digitalisation, including exploring Microsoft Copilot and other AI tools to improve HR processes, reporting, and administrative efficiency, is required.
A bachelor's degree in Human Resources, Business Administration, or a related field is an advantage.
French is a strong advantage for the Luxembourg environment.

Responsibilities

Provide day-to-day HR administrative and operational support to the HR team while based in Serbia.
Support onboarding of new employees in Luxembourg, including documentation, HR system updates, and coordination with relevant stakeholders.
Manage and maintain employee records, electronic personnel files, and HR information system data, ensuring accuracy and completeness.
Support Luxembourg joiner, mover, and leaver processes, including preparing and coordinating relevant HR documentation and system updates.
Prepare and maintain standard employee lifecycle documentation, including employment certificates, salary and position change documentation, working-hours changes, and other HR correspondence.
Support administration of sickness absence, annual leave, unpaid leave, maternity leave, and parental leave according to Luxembourg processes and guidance from the Luxembourg HR team.
Manage assigned HR tickets and employee queries, ensuring accurate and timely follow-up and escalating HR matters to the Luxembourg HR team when appropriate.
Maintain HR trackers and reference data, including holiday and absence records and other employee-related HR data.
Support coordination of payroll-related HR administration, including employee data changes and reconciliation of information with Payroll.
Coordinate with relevant Luxembourg benefits and HR service providers, including pension, health insurance, lunch voucher, and other employee-benefit providers.
Organise and coordinate ASTF occupational medical appointments for Luxembourg employees.
Support internal and external audits, including ISAE and ISO audits, by preparing and providing HR documentation and evidence.
Coordinate internal and external training administration, including registrations, records, and follow-up.
Prepare recurring and ad hoc HR reports, statistics, trackers, and PowerPoint presentations for the HR team.
Maintain HR templates, process documentation, and internal guidelines, and support standardisation and continuous improvement of Luxembourg HR administrative processes.
Work with the HR team and other internal stakeholders to ensure HR activities are completed accurately and within agreed timelines.

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on our website. 

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world.

As we’re a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

We are looking for a detail-oriented and proactive HR Operations Administrator to join our HR team in Serbia and support our Luxembourg employee population. In this role, you will be responsible for delivering high-quality HR administrative support across the entire employee lifecycle, ensuring accuracy, compliance, and an excellent employee experience.

Key Responsibilities

Provide day-to-day HR administrative and operational support to the HR team, while being based in Serbia.
Support the onboarding of new employees in Luxembourg, including documentation, HR system updates and coordination with relevant stakeholders.
Manage and maintain employee records, personnel electronic files and HRIS data, ensuring accuracy and completeness.
Support Luxembourg Joiner, Mover and Leaver (JML) processes, including preparation and coordination of the relevant HR documentation and system updates.
Prepare and maintain standard employee lifecycle documentation, including employment certificates, salary and position change documentation, working-hours changes and other HR correspondence.
Support the administration of sickness absence, annual leave, unpaid leave, maternity leave and parental leave in accordance with Luxembourg processes and guidance from the Luxembourg HR team.
Manage assigned HR tickets and employee queries, ensuring accurate and timely follow-up and escalating HR matters to the Luxembourg HR team where appropriate.
Maintain HR trackers and reference data, including holiday/absence records and other employee-related HR data.
Support the coordination of payroll-related HR administration, including employee data changes and reconciliation of information with Payroll.
Coordinate with relevant Luxembourg benefit and HR service providers, including pension, health insurance, lunch vouchers and other employee-benefit providers.
Organise and coordinate ASTF occupational medical appointments for Luxembourg employees.
Support internal and external audits, including ISAE and ISO audits, by preparing and providing HR documentation and evidence.
Coordinate internal and external training administration, including registrations, records and follow-up.
Prepare recurring and ad-hoc HR reports, statistics, trackers and PowerPoint presentations for the HR team.
Maintain HR templates, process documentation and internal guidelines and support the standardisation and continuous improvement of Luxembourg HR administrative processes.

Work closely with the HR team and other internal stakeholders to ensure HR activities are completed accurately and within agreed timelines.

Key Requirements

Bachelor’s degree in Human Resources, Business Administration or a related field is an advantage.

Previous experience in HR administration, HR operations or employee lifecycle administration is preferred.
Experience supporting HR activities across countries or working in a shared-service/remote HR support environment would be an advantage.
Knowledge or previous experience of Luxembourg HR administration and employment processes is a strong advantage but can also be developed through training.
Excellent English, both written and verbal; French is a strong advantage considering the Luxembourg environment.
Strong administrative, organisational and communication skills.
High level of accuracy and attention to detail, particularly when handling employee records and HR documentation.
Ability to manage multiple priorities, follow defined processes and meet deadlines.
Proactive and solution-oriented approach with the confidence to identify inconsistencies and seek clarification when necessary.
Ability to work effectively remotely with the Luxembourg HR team, while also collaborating with colleagues in Serbia.
Excellent Microsoft Excel skills, with the ability to confidently work with HR data, including formulas, lookups, data reconciliation, reporting and data analysis.
Able to handle confidential employee information with appropriate discretion.
Strong interest in Artificial Intelligence (AI), automation and digitalisation, with an eagerness to explore how tools such as Microsoft Copilot and other AI solutions can improve HR processes, reporting and administrative efficiency

What’s in it for you?

Private medical healthcare;
Continuous development that is supported and encouraged through global learning opportunities from the TMF Business Academy and a strong culture of feedback.
Team building and team events;
Christmas/New Year's gifts and vouchers;
Positive and healthy working environment
By joining us, you will be part of a truly diverse, global business and benefit from the many advantages that brings. You’ll experience cross-border collaboration, stimulating client work and exciting challenges.

We’re looking forward to getting to know you!

About the Company

TMF Group

Global corporate administration: accounting, payroll, HR

TMF Group provides outsourced administrative services for multinational companies, including accounting, tax, HR, payroll, and corporate secretarial duties. Its product works through a global network of offices in over 80 jurisdictions, delivering back-office, compliance, and regulatory tasks to help companies operate across borders. The company differentiates itself by its large international footprint, breadth of services, and long track record of growth through acquisitions, creating a one-stop back-office partner for global businesses. TMF Group’s goal is to support clients in running compliant, efficient operations worldwide by acting as their behind-the-scenes administrative backbone.

Company size: 10,001+
Company stage: Not listed
Total funding: Not listed
Headquarters: Amsterdam, Netherlands
Founded: 1988

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