Facility Attendant - Customer Service
About the job
- This is an entry-level position.
- Heavier lifting is required.
- Answer customer questions and advise customers in selecting building materials and supplies.
- Cut lumber and related materials to the size requested by customers.
- Assist customers in loading purchased materials into their vehicles.
- Mark prices on merchandise or price stickers according to pricing guides.
- Straighten display materials to maintain safe and orderly sales areas.
- Clean and maintain the warehouse.
- Pull and pack transfers.
- Cover exposed materials when required to prevent weather damage.
- Count materials and record totals on inventory sheets.
- Participate in special projects as necessary.
- Knowledge of building materials is helpful.
- Being bilingual is a plus.
About the company
Riverhead Building Supply sells lumber and building materials to builders, contractors, architects and homeowners across Long Island and New England. Its stores carry products for residential construction and remodeling, from framing lumber and roofing to windows, cabinetry, tools and hardware. Customers buy materials through its yards and online stores, while design showrooms let them plan kitchens and choose doors, windows and finishes with specialists. The business combines product sales with jobsite delivery, giving customers a local supplier through different stages of a building project. Founded in 1948, Riverhead Building Supply is headquartered in Calverton, New York.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Calverton, NY
Founded
1948
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Simplify's Take
What believers are saying
- Entry routes include customer service: Riverhead labels its facility attendant role entry level.
- Repeat purchases earn incentives: Riverhead gives qualifying ProCash accounts a 5% bonus twice yearly after $8,000 in purchases.
- Delivery has dedicated equipment: Riverhead operates over 200 customized trucks and equipment, including boom and spider trucks.
What critics are saying
- Trade credit brings collection exposure: Riverhead invoices account holders monthly and charges 18% annual interest on overdue balances.
- Driving includes physical yard work: Riverhead lists loading, unloading and putting away stock among driver responsibilities.
- Sales quotes have short pricing windows: Riverhead states quoted prices expire after 14 days.
What makes Riverhead Building Supply unique
- Door work includes hand fitting: Riverhead cuts head jambs and fits door stops individually.
- Custom trim goes beyond stock: Riverhead lets customers create signature moulding designs alongside hundreds of standard profiles.
- Riverhead works upstream of orders: its estimators convert blueprints into material quantities and projected costs.
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