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Dedalus

Prestação de serviços de nuvem multicloud

Implementation Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A graduation degree in Biomedicine, Radiology, Computer Science, or a related area.
  • Knowledge of workflows in a hospital or clinical environment.
  • At least three years of proven experience working with clients in a complex healthcare software environment.
  • Knowledge of Microsoft Office.
  • Experience working in an ITIL-disciplined environment.
  • Intermediate English proficiency is required.

Responsibilities

  • Assist the client's care-team personnel.
  • Liaise with project managers, product managers, or the development team responsible for the implementation.
  • Provide customer support, including remote support.
  • Monitor the operation of procedures.
  • Visit customer sites to install Dedalus tools.
  • Configure tools according to customer requests and production specifications.
  • Train the client's care and administrative teams.
  • Manage the integration of existing applications.
  • Perform functional testing.
  • Participate in Level I and II help-desk activities, including on-call duties.
  • Document activities performed.

Desired Qualifications

  • Knowledge of Oracle databases.
  • Knowledge of agile methodologies.
  • Advanced or fluent English proficiency.
  • Knowledge of SQL.
  • Knowledge of Health Information Systems projects.

About the Company

Dedalus

Prestação de serviços de nuvem multicloud

Dedalus is a cloud computing and data services company that helps organizations optimize and operate modern, high-performance, cost-efficient cloud environments across multiple providers. Its offerings cover a complete portfolio of cloud services for Microsoft Azure (Azure Expert MSP, Microsoft Solutions Partner), Amazon Web Services (Premier Consulting Partner MSP), Oracle Cloud Infrastructure (OCI) and Snowflake, enabling clients to design, deploy, and manage multi-cloud solutions with emphasis on sustainability, performance, and cost control. Unlike competitors who focus on a single cloud or narrow services, Dedalus differentiates itself through partnerships with multiple cloud ecosystems and a strong cultural focus on ethics, teamwork, customer delight, and putting people first. The company's goal is to connect businesses, people, and technologies to help everyone reach their maximum potential, delivering services that support growth, agility, and continuous evolution.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
São Paulo, Brazil
Founded
1989

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