Business Success Team Leader

Job Description

Business Success Team Leader

The Business Success Team Leader is responsible for the overall success of our automotive repair network, managing and guiding Business Development Specialists and Business Success Specialists within the team. This position requires strong leadership skills to drive business development and improve the performance of automotive workshops in our network. The Team Leader will ensure seamless coordination between acquiring new partners and enhancing existing partnerships.

Key Responsibilities:

Leadership & Management:

• Hire, lead, mentor, and support team members.
• Set clear goals and performance expectations for the team.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a collaborative and motivated team environment.
• Accountable for achieving market level goals

Strategic Planning:

• Develop and implement strategies for network expansion and performance improvement, aligned with overall company strategy.
• Analyse market data to identify opportunities for growth.
• Coordinate with distribution hubs for strategic alignment.
• Monitor and adjust plans based on performance metrics and feedback.

Finance & Forecasting

• Work with the Business Operations manager on operational budgets and forecasts for the market, proactively monitoring performance, identifying opportunities for cost reduction, and implementing strategies to enhance overall profitability.
• Accountable for management of overdue payments.

Business Development:

• Oversee the selection and analysis of prospects.
• Ensure effective communication and follow-up with potential partners.
• Guide the team in presenting benefits and advantages to prospects.
• Manage contract negotiations and legal documentation.

Network Performance:

• Ensure smooth onboarding of new partners by coordinating with Business Success Specialists.
• Monitor the performance of enrolled workshops and implement improvement plans.
• Conduct experience surveys and use feedback to enhance processes.
• Promote corporate identity and adherence to standards.

Qualifications

Qualifications:

• Proven experience in a leadership role managing and coordinating a commercial team, within business development or sales, preferably in the automotive industry.
• Strong analytical and strategic planning skills.
• Excellent communication, presentation, and negotiation skills.
• Ability to manage administrative tasks and legal documentation.
• Proactive and self-motivated with a focus on achieving team targets.
• German and English language skills C1/C2 level minimum

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive benefit packages.
• Opportunities for professional growth and development.
• Leadership training and development programs.

Additional Information

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognised for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.