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Sutherland

Global BPO providing customer lifecycle management

Senior Cloud Operations Engineer

Cloud EngineeringUpdated on Nov 11
Full-timeHyderabad, Telangana, IndiaNo salary listedRemote

About the Job

Requirements

  • Expertise in AWS and Google Cloud Platform.
  • Deep knowledge of Kubernetes, including EKS and AKS, and Terraform.
  • Experience managing global onshore and offshore teams and high-impact project lifecycles.
  • Eight to twelve years of experience.

Responsibilities

  • Lead the architecture and implementation of complex cloud solutions.
  • Drive automation, optimization, and best practices across cloud environments.
  • Mentor junior engineers and provide technical leadership.
  • Collaborate with cross-functional teams to deliver scalable, secure cloud services.
  • Evaluate new cloud technologies and guide cloud strategy improvements.

About the Company

Sutherland

Global BPO providing customer lifecycle management

Sutherland provides business process outsourcing that manages the entire customer lifecycle for clients, including customer support, sales, and related operations across multiple industries. It combines process consulting with outsourced delivery, using end-to-end services that mix human agents with digital tools such as AI and analytics across a global delivery network. It differentiates itself through long-term private ownership that supports steady growth and an integrated approach across technology, telecom, financial services, and healthcare. Its goal is to help clients improve the customer experience while lowering operating costs by outsourcing full lifecycle processes and advancing with digital capabilities.

Company size
10,001+
Company stage
Private
Total funding
$30M
Headquarters
Town of Perinton, New York
Founded
1986

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