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Elderwood Administrative Services

Senior living and rehabilitation provider

Nurse Scheduler

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeBoston, MA, USAIn-person

About the Job

Requirements

  • A high school diploma or GED equivalent is required.
  • At least one year of related experience in a high-volume environment, preferably in healthcare staffing, scheduling, operations, or a similar role, is required.
  • Proficiency with Microsoft Excel and other Microsoft Office applications is required.
  • Strong organizational skills and attention to detail are required.
  • The ability to prioritize competing needs and make sound decisions in a fast-paced environment is required.
  • Strong verbal and written communication skills are required.
  • The ability to maintain confidentiality and handle sensitive employee and resident information professionally is required.
  • The employee must be able to read, write, speak, and understand English at an intermediate or more advanced level.
  • The employee must be reliable, dependable, and able to work collaboratively with nursing leadership and interdisciplinary teams.

Responsibilities

  • Develop, maintain, and update the master nursing schedule based on staffing needs, census, employee availability, and established guidelines.
  • Prepare and distribute daily staffing assignments and adjust them for call-outs, paid time off, schedule changes, and other staffing needs.
  • Coordinate staffing with the Director of Nursing and nursing leadership to maintain safe and appropriate staffing levels.
  • Track open nursing shifts and communicate staffing needs to nursing leadership and Human Resources.
  • Coordinate with agency staffing partners as needed and maintain professional relationships with them.
  • Incorporate orientation schedules for new nursing employees into daily staffing plans.
  • Maintain appropriate backup coverage and ensure another team member is trained on essential scheduling responsibilities.
  • Manage scheduling and timekeeping information in the facility's designated systems.
  • Review daily exception reports, missed punches, and shift deviations for accuracy.
  • Reconcile timecards and assist with payroll preparation for nursing and nursing administration.
  • Process approved paid time off and other time-off requests while monitoring available balances and staffing impact.
  • Track attendance and call-outs in accordance with facility policy and communicate concerns to Human Resources.
  • Assist with identifying staffing and payroll variances against established budgetary guidelines.
  • Prepare daily and weekly staffing reports for nursing leadership.
  • Compile required staffing information for regulatory and Department of Health reporting.
  • Maintain accurate scheduling records, forms, and related documentation.
  • Support accurate reporting related to census, staffing hours, and nursing coverage.
  • Maintain confidentiality of employee and resident information in accordance with HIPAA and company policies.
  • Maintain consistent communication with the Director of Nursing, Assistant Director of Nursing, Human Resources, and department leadership.
  • Participate in staffing meetings to review open positions, paid time off, leaves of absence, and upcoming staffing needs.
  • Communicate schedule changes clearly and promptly with employees and leadership.
  • Provide professional and responsive customer service to employees regarding scheduling and timekeeping questions.
  • Support Central Supply by coordinating collection of unit par-level sheets and assisting with weekly replenishment orders as assigned.
  • Contribute to teamwork, accountability, service excellence, and continuous improvement.

Desired Qualifications

  • Previous scheduling or staffing experience is strongly preferred.
  • Experience with scheduling or timekeeping software is preferred.
  • Experience with Kronos or similar timekeeping and scheduling systems is strongly preferred.
  • Prior experience as a Certified Nursing Assistant or Medication Technician is a plus.

About the Company

Elderwood Administrative Services

Senior living and rehabilitation provider

Elderwood provides a continuum of senior care across the Northeast and Mid-Atlantic, covering independent living, assisted living, and skilled nursing with specialties like memory care, rehab, wound care, ventilator care, and oncology care. Its services are delivered through a network of facilities and affiliated providers, using individualized care plans and, where needed, home care, pharmacy delivery, and medical transport to extend care beyond the building. The company differentiates itself by offering integrated care across multiple settings with extensive specialty programs and a person-centered approach that focuses on residents and families. Its goal is to maintain residents’ health and wellbeing by delivering high-quality, coordinated care across settings.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Buffalo, NY
Founded
1978

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