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Axogen

Specializes in peripheral nerve repair devices

Manager – IT GxP Systems & Operations

IT OperationsUpdated on Nov 13
Full-timeVandalia, OH, USA

About the Job

Requirements

  • A bachelor's degree in Information Systems, Computer Science, Engineering, Biotechnology, or a related discipline, or eight years of related experience.
  • At least seven years of experience supporting enterprise, manufacturing, operational technology, computerized, or regulated systems.
  • At least three years of experience leading technical teams, managing vendor relationships, coordinating cross-functional resources, or directing technology projects in a manufacturing or regulated environment.
  • Experience with regulated production environments, system implementations, vendor management, facility technology, change control, validation support, and compliance documentation.
  • Strong communication, prioritization, relationship-management, and follow-through skills across plant leadership, operational teams, IT, contractors, and vendors.

Responsibilities

  • Serve as the senior onsite IT and Operational Technology leader and primary liaison between plant leadership, Corporate IT, and business stakeholders, translating operational priorities, risks, strategic initiatives, and business needs into aligned technology roadmaps, support strategies, and execution plans.
  • Lead and develop the OT support team by establishing priorities, workload plans, escalation processes, support coverage, documentation standards, and service expectations, while coordinating Corporate IT personnel, application owners, vendors, contractors, and site resources regardless of reporting relationships.
  • Oversee operational support, maintenance, and lifecycle management of manufacturing technology systems, maintaining visibility into preventive maintenance, backups, incidents, changes, CAPAs, MOC activities, projects, and support activities to ensure work is prioritized, documented, executed, and audit ready.
  • Direct technology planning and execution for site growth, infrastructure initiatives, and digital transformation efforts; manage technology vendors and implementation partners; and coordinate resources, schedules, dependencies, testing, installations, turnover activities, and technology investments that improve operational efficiency, data integrity, traceability, and business processes.
  • Partner with Production, Quality, Validation, Engineering, Facilities, and other stakeholders to govern technology changes, new system implementations, validation activities, CAPA resolution, and change control processes, ensuring alignment with enterprise architecture, cybersecurity requirements, IT policies, and regulatory expectations while supporting audit readiness and compliance.
  • Collaborate with Quality, Validation, and Corporate IT to maintain GxP, 21 CFR Part 11, data integrity, cybersecurity, disaster recovery, business continuity, and risk management programs across the OT environment.
  • Establish and maintain documentation, governance, and lifecycle standards, ensuring inventories, diagrams, procedures, runbooks, access records, maintenance histories, validation documentation, and technical records remain current, accurate, and audit ready.
  • Manage vendor performance, service levels, budgets, contracts, renewals, capital planning, forecasting, and technology investment priorities in partnership with the Senior Director of IT.

Desired Qualifications

  • Knowledge of GxP, 21 CFR Part 11, validation, electronic records, manufacturing applications, low-voltage infrastructure, wireless networking, and OT cybersecurity.

About the Company

Axogen

Specializes in peripheral nerve repair devices

AxoGen develops and sells surgical solutions for peripheral nerve repair. Its core products include Avance Nerve Graft, a processed human nerve allograft that bridges nerve gaps without a second surgical site, and Axoguard devices for nerve coaptation, protection, and neuroma reduction. The products are distributed directly to hospitals and surgical centers, targeting plastic, hand, and oral/maxillofacial surgeons. The goal is to improve nerve repair outcomes and grow a sustainable business in the U.S. nerve repair market by offering clinically proven, FDA-cleared tissue grafts and devices.

Company size
501-1,000
Company stage
IPO
Headquarters
Alachua, FL
Founded
2002

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