Medical Operations
Tandem Health
Medical Operations
Tandem Health
AI medical scribe for clinical documentation
At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.
We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!
We’re building the clinical co-pilot of the future - empowering clinicians, enhancing care delivery, and scaling impact. As part of our Global Medical Operations team, you’ll play a pivotal role in rolling out Tandem’s AI clinical operating system to some of the most influential healthcare organisations worldwide.
This is a highly visible, global role where you’ll engage directly with executives, medical leaders, and end-users. You’ll bring clinical insight into how our tools are implemented on the ground - from onboarding new organisations and refining workflows to shaping the product through continuous feedback. You’ll be at the forefront of transforming healthcare delivery, ensuring Tandem becomes an indispensable part of daily patient care for clinicians across the globe.
Lead live product demos for prospective clients and support global commercial efforts.
Design and adapt workflows and templates for diverse markets and large-scale customers.
Partner with product, engineering, and commercial teams to deliver smooth rollouts and seamless workflow integration.
Represent Tandem at international conferences, workshops, and customer events.
Guide clinicians through onboarding, training, and day-to-day support.
Troubleshoot and solve problems to ensure clinicians get maximum value from Tandem.
Build templates and prompts, contributing to the ongoing evolution of Tandem’s AI assistant.
Manage clinical safety incidents and optimise internal operations for safe scaling.
Clinical experience in healthcare (e.g. general practice, hospital, private practice).
Exposure to consulting, corporate, or startup environments.
A passion for technology, AI, and their potential to transform care.
Strong communication skills - equally comfortable with executives, engineers, and frontline clinicians.
Organisational strength and a process-driven mindset.
Ownership, curiosity, and initiative in a fast-paced environment.
Flexibility to travel up to 25% and step in during critical moments.
Fluency in Dutch and English
Experience with prompting or large language models (LLMs).
Background in healthtech or SaaS.
Familiarity with EU clinical safety or digital health regulations.
Track record in implementation projects or customer rollouts.
We believe great ideas thrive when we connect in person. This is a full-time hybrid role based in Leiden with occasional travel to meet the core team in Stockholm and clinicians across the country as needed
We adopt a continuous selection process, so please make sure to apply with your CV in English.
Our interview process consists of 4 stages:
Screening interview with Talent Acquisition
First interview with our NL Country Director
Follow up interview with of our NL Medical Operations team lead
Working Day - Join us in the Leiden office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.
At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.
Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.
Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.
We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.
Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
AI medical scribe for clinical documentation
Tandem Health builds an AI medical assistant for clinics across Europe. The platform embeds AI into clinicians’ workflows, with an AI scribe that captures the visit and generates notes, referrals, and summaries; a coding assistant that suggests ICD-10 and SNOMED codes; and a clinical decision support tool that provides source-linked answers from guidelines during the encounter. It integrates with more than 100 health record systems and operates in several European markets, with CE marks (EU MDR Class IIa), GDPR, ISO certifications, and European data hosting; audio from conversations is not stored. The company's stated goal is to restore presence in the consultation by letting clinicians focus on patients while the AI handles documentation and routine tasks, and to evolve toward a clinic operating system that manages patient flow and clinical tasks.
Explore more opportunities at Tandem Health