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National Louis University

Associate Director of Faculty Contract Operations

Business OperationsUpdated on Nov 10
Full-timeWheeling, IL, USA$59.5k - $86.3k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in business, analytics, organizational leadership, higher education administration, or a related field is required.
  • At least 3 years of closely related work experience, preferably within higher education, is required.
  • Ability to manage multiple projects and processes simultaneously, meet deadlines, and work with cross-functional teams or departments is required.
  • Experience in change management and process improvement, with a proactive approach to anticipating and solving problems, is required.
  • Proficiency with Microsoft Office, particularly Excel, is required.

Responsibilities

  • Provide final review and approval of instructional and non-instructional contracts for adjunct faculty, full-time faculty overload assignments, and staff.
  • Supervise, mentor, and support the professional development of the contract specialist team.
  • Oversee accurate and timely distribution of contract-related reports and data to institutional stakeholders.
  • Lead end-to-end process mapping, evaluation, and improvement initiatives for faculty contract processing and related operations.
  • Serve as the primary Provost Office liaison to the IT team to identify, evaluate, and implement technology and business-process enhancements, including leading development and implementation of electronic systems for tracking, monitoring, and reporting faculty load data.
  • Develop and deliver training for full-time faculty and college administrators on new contract and faculty load systems, and provide ongoing support to improve system usability and functionality.
  • Collaborate with Human Resources, Finance, Payroll, IT, and the colleges to standardize and accurately classify contract types for effective reporting, analytics, and decision-making.
  • Serve as a member of the Academic Operations Group by providing thought leadership, operational updates, and recommendations related to faculty contracts and academic operations.
  • Partner with the University Scheduling Center to promote integrated, consistent, and efficient processes.
  • Lead cross-functional teams and institutional projects that advance the strategic priorities of the University and the Provost Office.
  • Serve as business owner for the University’s faculty dashboard, coordinating enhancements, data needs, governance, and stakeholder engagement.
  • Build capacity within the colleges to strengthen budget management related to instructional expenses.
  • Partner with college leaders to promote consistent, equitable, and transparent approaches to managing instructional costs across the institution.
  • Provide strategic oversight of business processes related to centralized scheduling, faculty teaching credentials, adjunct hours, and compliance with applicable state and federal requirements.
  • Partner with Provost Office leadership and the Business Intelligence Group to identify, prioritize, and implement system functionality and reporting capabilities aligned with institutional goals.

Desired Qualifications

  • Higher education experience is preferred.
  • Prior experience managing a team of direct reports, including training, developing, and conducting performance evaluations, as well as assessing and communicating progress on work goals and team morale, is preferred.
  • Prior experience with budget management is preferred.

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